project managementcustomer serviceenglishplanningproblem solvingfrenchschedulingfield service
Вакансия из Hirify Global, списка международных tech-компаний Для мэтча и отклика нужен Plus
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$44к$44кмедиана$47к
9 в выборке
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В Company hidden чётко описана роль в клиентских операциях и заявлен достойный пакет льгот, но контракт на 9-12 месяцев ограничивает долгосрочную стабильность.
Срочный контракт
Понятные задачи
Пакет льгот
Наука и медтех
Мэтч & Сопровод
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Описание вакансии
Текст:
Hirify AI/Оригинал
TL;DR
Temporary Scheduling Success Coordinator - France (Customer Service): Planning and coordinating onsite service assignments for field engineers and service partners in France from Barcelona, with an accent on resource optimization, customer response times, and service quality. Focus on resolving scheduling challenges, managing escalations, and coordinating installations, repairs, and maintenance.
Location: Spain-Barcelona
Company
hirify.global provides life science, diagnostic, and applied market laboratories with instruments, services, consumables, applications, and expertise.
What you will do
Plan and schedule daily onsite service assignments for field engineers and service partners.
Manage and confirm service orders for installations, repairs, and maintenance at customer sites.
Optimize field resources, response times, and operational costs.
Act as a contact for escalations and resolve scheduling and resource-shortage challenges.
Coordinate with customers and internal departments to improve customer satisfaction and productivity.
Maintain accurate records, follow procedures, and build strong customer relationships.
Requirements
Academic background in technology, engineering, or equivalent experience in a similar role.
Proven customer service or project management experience.
Strong planning, organizational, problem-solving, and analytical skills.
Ability to work independently in a fast-paced environment and collaborate effectively within a team.
Excellent communication, negotiation, interpersonal, and teamwork abilities with a proactive, solutions-oriented mindset.
Fluent French and English required.
Willingness to learn about new software technology, instruments, applications, and consumables.
Culture & Benefits
Full-time, 12-month contract with a daytime schedule; duration is listed as 9–12 months.
Global staff benefits including a stock purchase plan, life insurance, pension, healthcare, employee assistance, holiday, and company activities; benefits may vary by country.
Growth opportunities within a world-class company.
Independent work in a fast-paced environment built on integrity, information, and trust.
Focus on quality, customer service, employee support, and work-life balance.
No travel required.
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