Premium Client Manager (Fintech)

Location: Singapore office with hybrid working, including 2 days per week from home

Company

hirify.global is a FTSE 100 fintech operating across five continents, serving more than 1.4 million customers and processing billions of dollars in transactions.

What you will do

• Own relationships and revenue for allocated high-value Premium clients, including the highest-value accounts in the Singapore book.
• Contact clients regularly, review activity and revenue, and act early when accounts become inactive or decline.
• Cross-sell and upsell CFD products within compliance rules, resolve client issues, and handle dealing and non-dealing queries.
• Grow the Premium client base through personal networks and referrals, following leads through account opening and funding.
• Plan and lead seminars, sales events, marketing campaigns and client activities with Marketing and the Head of Client.
• Work with the Market Analyst on market commentary and PR content while handling dealing lines accurately during changing market conditions.

Requirements

• At least 5 years of business development and sales experience in derivatives, FX or futures markets.
• Strong knowledge and experience of financial markets, with a record of winning and growing clients through a personal network.
• Good degree or diploma in finance, business or accounting.
• CMFAS Modules 1B, 6 and 6A.
• Business development and sales focus, with drive to grow the client base and network.
• Highly numerate, detail-oriented, logical and analytical, with sound judgement when resolving complex client issues.
• Strong client relationship, telephone, interpersonal, communication and presentation skills.
• Microsoft Office proficiency, self-motivation, initiative, organization, time management and the ability to work under pressure.

Nice to have

• Experience working in a dealing room.
• Ability to communicate in additional languages such as Cantonese.

Culture & Benefits

• Flexible hybrid working with 2 days from home.
• Competitive fixed and variable pay, with commissions linked to trading revenue from introduced clients on a trailing basis.
• Private medical and dental insurance, life insurance, disability income protection and annual health checks.
• 20 days of annual leave plus public holidays, birthday leave and volunteering days; annual leave may be sold or carried forward.
• Fitness benefits, employee share purchase plan, employee assistance programme, health and wellbeing benefits, and onboarding support.
• Employee networks, committees, mentorships, volunteering, sports and social clubs, and community initiatives.