Associate Client Success Manager (AdTech)

Location: New York City, United States; hybrid schedule with three required office days on Monday, Tuesday, and Wednesday, plus optional remote work on Thursday and Friday.

Salary: $67,000–$75,000 base salary per year, plus equity.

Company

hirify.global develops a deep learning advertising platform and AI-driven AdTech products for media buying, including Dynamic Deals, a managed service DSP, and ContextGPT.

What you will do

• Support campaign setup and execution, including campaign reports and data tracking.
• Monitor campaign pacing and performance through dashboards and consult with Client Success and PSO on optimizations.
• Maintain the campaign single source of truth, update Adbook records, and send campaign screenshots to agencies.
• Respond to routine client needs, join client calls and meetings, and help structure agendas.

Requirements

• One year of work experience, or entry-level to one year of experience in sales planning, client services, programmatic trading, or ad operations.
• High attention to detail when capturing campaign details, billing, and changes.
• Comfort with Excel for creating client reports and reviewing performance metrics.
• Ability to manage multiple campaigns and deadlines in a fast-moving environment.
• Commitment to timely responses and high-quality client work.
• Clear communication with clients and internal teams, including knowing when to escalate.
• Employment visa sponsorship is not available now or in the future.

Nice to have

• Familiarity with programmatic advertising, DSPs, Adbook OMS, or Salesforce.

Culture & Benefits

• Hybrid work model, daily team lunch, unlimited PTO, and Work-From-Anywhere August.
• Medical, dental, and vision coverage for US employees; 12 weeks of paid parental leave plus four weeks of work from home.
• Equity for all employees, career development paths, training, mentorship, and comprehensive onboarding.
• Health and wellness stipend, cell phone reimbursement, 401(k) with employer match, employee assistance program, and pre-tax commuter benefits.
• Collaborative, inclusive workplace with cross-team events and opportunities to work closely with clients and leadership.