IT Administrator (JAMF/Intune)

Location: Durham, North Carolina, United States; hybrid with onsite work required 4 days per week. Candidates must be local to the Durham office. Occasional travel to other offices may be required.

Company

hirify.global is a mobile growth platform connecting advertisers, app developers, carriers, OEMs, and publishers through integrated mobile experiences.

What you will do

• Provide in-person and remote technical support to employees, including Executive and Senior Leadership.
• Manage help desk requests and deliver efficient customer-focused solutions.
• Maintain office IT infrastructure, end-user devices, applications, network equipment, conferencing systems, A/V, and peripherals.
• Install, configure, maintain, repair, and dispose of hardware and software; enroll devices in JAMF, Intune, and future MDM infrastructure.
• Support office networks, VPN gateways, Wi-Fi, Google Workspace, Slack, and other productivity systems.
• Coordinate onboarding and offboarding, access control, asset management, documentation, and local and global events.

Requirements

• Bachelor’s degree and at least 2 years of related experience, an advanced degree without experience, or equivalent work experience.
• Experience supporting Windows and Mac environments.
• Experience with identity provider platforms such as Okta and SaaS applications such as Google Workspace.
• Experience with centrally managed client security technologies such as CrowdStrike and MDM platforms such as JAMF, Intune, or Iru.
• Experience supporting executive staff members in person and remotely.
• Strong customer orientation, communication skills, and the ability to coach users through basic computer tasks.
• Strong attention to detail, organization, and time-management skills.

Nice to have

• IT certificates or educational degrees in IT.

Culture & Benefits

• Collaborative global corporate IT environment with autonomy and cross-functional work across Engineering, DevOps, Security, Facilities, Finance, and Corporate Systems.
• Hybrid and flexible work environment with required onsite attendance in Durham.
• Competitive compensation, equity awards, and a comprehensive benefits package.
• Inclusive workplace focused on diverse perspectives and employee development.