Senior Customer Technology Manager (Semiconductor)

Location: Boise, Idaho, United States; position requires up to 10% domestic and international travel

Salary: $136,125–$199,650 base annual salary

Company

hirify.global develops semiconductor manufacturing technology and equipment.

What you will do

• Own customer technology roadmaps, future requirements, challenges, and technology-node transitions.
• Translate customer needs into product and service requirements, roadmap priorities, portfolio decisions, and customer-specific solutions.
• Drive adoption of new products, capabilities, services, upgrades, and productivity improvements by demonstrating technical and business value.
• Represent the customer voice within hirify.global, communicate capability gaps and opportunities, and support technology roadmap and executive review meetings.
• Build business cases and develop opportunities in collaboration with Account Management, Applications, Product Management, Service, Sales, and Business Lines.
• Lead cross-functional stakeholder alignment and monitor customer satisfaction, product performance, roadmap alignment, and technology adoption.

Requirements

• Master's degree in a related technical discipline.
• At least 10 years of experience in semiconductor technology, equipment, process development, product management, business development, customer support, or a related field.
• At least 8 years of experience engaging technical experts, business leaders, and executive stakeholders.
• At least 8 years of experience with semiconductor manufacturing, technology roadmaps, and customer innovation cycles.
• At least 5 years of success influencing stakeholders across organizational boundaries and driving complex cross-functional initiatives.
• At least 8 years of strong communication, business acumen, and stakeholder management experience in customer-facing or strategic roles.
• At least 5 years of translating customer requirements into product strategies, business opportunities, technology roadmaps, or portfolio decisions.
• Strong customer focus, commitment to customer satisfaction, ownership, accountability, prioritization, organization, time management, delegation, and improvement orientation.
• Valid driver's license and passport required. Candidates must be legally authorized to access United States-controlled technology before beginning work.

Culture & Benefits

• Collaborative, creative, and dynamic work environment with flexibility and trust in how work is completed.
• Medical, dental, vision, and basic life insurance for employees and families.
• 401(k) plan, eight hours of vacation leave each month, and 13 paid holidays annually.
• Role involves routine sitting, walking, talking, hearing, keyboard and hand use, movement around campus, and occasional lifting or moving of up to 20 pounds.

Hiring process

• All new hirify.global jobs have a minimum application deadline of 10 days.
• Compensation is determined through interviews and assessment of job-related skills, education, experience, certifications, abilities, and internal pay alignment.
• Reasonable accommodation is available during application and selection; accommodation requests should be sent to USHR_Accommodation@hirify.global.com.