Senior Solutions Engineer, Commercial (AI)

Location: Fully remote within the United States; supports AMER customers and requires effective collaboration across U.S. business hours.

Salary: $145K–$185K plus equity.

Company

ClickUp is building an AI-powered workspace that unifies tasks, docs, chat, calendar, enterprise search, and AI-enabled workflows.

What you will do

• Partner with Sales and Success to lead technical discovery, deliver tailored demos, and connect ClickUp, integrations, and AI-enabled workflows to customer needs.
• Design and lead proof-of-value and proof-of-concept work to validate product fit, adoption potential, and business impact.
• Translate stakeholder requirements into workflow designs, reporting approaches, solution recommendations, and lightweight technical architecture.
• Support technical validation involving integrations, data migration, security and process questions, and RFP responses.
• Build custom reports, dashboards, and demo environments based on real customer use cases.
• Collaborate with Account Executives, Customer Success, Product, and Engineering to remove blockers and improve the customer experience.

Requirements

• Customer-facing technical experience in software, such as pre-sales, solutions engineering, sales engineering, technical consulting, implementation, or a closely related path.
• Ability to lead technical discovery, live demos, and solution conversations with business and technical stakeholders.
• Ability to turn ambiguous customer problems into structured recommendations, persuasive narratives, and practical next steps.
• Ability to discuss APIs, integrations, automation, data flows, and change-management considerations in clear, customer-friendly language.
• Strong presentation and executive communication skills for technical and non-technical audiences.
• Consultative, outcomes-oriented judgment balancing technical depth with commercial urgency.
• Ability to manage multiple customer opportunities and priorities with ownership, adaptability, and clear follow-through.
• Ability to collaborate effectively across U.S. business hours.

Nice to have

• Experience with complex B2B SaaS evaluations involving multiple stakeholders and proof-of-value work.
• Familiarity with workflow, collaboration, productivity, CRM, support, or automation platforms.
• Hands-on experience with integration platforms, web services, APIs, or adjacent solution-design tools.
• Experience with business process mapping, value-based selling, and technical storytelling.
• Exposure to AI-enabled product workflows and their practical customer value.

Culture & Benefits

• Fully remote work within the United States.
• Full-time employment with equity included in the compensation package.
• AI fluency is evaluated during hiring, and team members are expected to use AI daily.
• ClickUp is an equal opportunity employer.