Program Manager (Retail Shareholder Engagement)

Location: Hybrid role in Edgewood, New York, United States

Salary: $110,000–$120,000 USD annually; bonus eligible.

Company

hirify.global provides services and technology supporting retail shareholder engagement programs.

What you will do

• Provide strategic direction, governance, and oversight across program activities, client initiatives, and key deliverables.
• Act as the primary client liaison, managing relationships, communication, issue resolution, and partnership development.
• Build team capability, role readiness, subject-matter expertise, and scalable coverage models.
• Evaluate opportunities and competing demands, prioritizing features, improvements, and technical work according to client and program value.
• Develop execution playbooks, operating plans, KPI standards, and measurement systems to improve consistency, scalability, and outcomes.
• Coordinate business, sales, product, delivery, and client stakeholders; represent the program in executive discussions and manage escalations.

Requirements

• 5+ years of program management experience overseeing delivery and coordinating teams toward client and program goals.
• Executive-level communication and leadership skills, including program representation, escalation management, and decision guidance across internal and client stakeholders.
• Experience leading complex client programs and building trusted strategic relationships through proactive communication, sound judgment, and issue resolution.
• Ability to prioritize competing opportunities and delivery needs while aligning resources and plans with client priorities, program goals, and measurable value.
• Experience establishing standardized playbooks, operating frameworks, and short- and long-term plans that improve consistency, execution, and scalability.
• Strong program governance and delivery oversight, including setting KPIs and ensuring deliverables meet agreed timelines, quality standards, and outcomes.
• Experience coordinating business, sales, product, and delivery teams to align stakeholders, resolve obstacles, and maintain accountability.
• Strong knowledge of retail shareholder engagement strategies, issuer needs, and annual meeting requirements.
• Strong analytical, communication, interpersonal, and judgment skills, including summarizing data and presenting insights to senior leaders and clients.

Culture & Benefits

• Full-time employment in a collaborative, engaging, inclusive, and hybrid work environment.
• Comprehensive benefits are available through hirify.global’s benefits program.
• Bonus eligibility is included.
• hirify.global supports an environment where associates can be authentic, feel safe and valued, and bring their best work.
• Reasonable accommodations are available during the application and hiring process.

Hiring process

• Applications may be reviewed with AI-supported recruiting tools, but all employment decisions include human review.
• Falsifying, misrepresenting, or disguising information in an application, resume, assessment, or interview results in disqualification.