Transformation Leads Regional Manager (AI)

Location: Hybrid, based in San Francisco, with customer meetings across the US West region; other listed location: New York City; country: United States.

Salary: $374K–$436K plus equity.

Company

OpenAI is an AI research and deployment company developing general-purpose artificial intelligence with a focus on safe deployment and broad human benefit.

What you will do

• Manage the Transformation Leads team in America West while leading personal customer engagements.
• Advise executives and senior customers on business reinvention, AI adoption, process redesign, culture change, and governance.
• Lead executive and change workshops, helping customers test AI, redesign work, evaluate new offerings, and define measurable outcomes.
• Represent OpenAI in large-audience events, leadership meetings, talks, blog articles, podcasts, and other media contributions.
• Translate changing customer needs into concrete input for Product and collaborate with account teams, Applied AI Architects, Forward-Deployed Engineers, and Deployment Leads.
• Coach the West team, set priorities, guide delivery, and share successful approaches with regional peers and partners.

Requirements

• Experience helping executives rethink a product, service, or way of working with AI, including explaining the changes made, customer learning, and realized value.
• Ability to inspire large audiences and earn the trust of Fortune 100 executive teams.
• Strong questioning, adaptability, and ability to operate with customers and internal stakeholders under tight delivery schedules.
• Hands-on use of AI and ability to turn ambitious ideas into small, credible customer tests within minutes across industries, lines of business, or functions.
• Experience managing customer-facing teams while personally leading customer work.
• Ability to coach people toward independent decisions and identify successful outcomes beyond initial expectations.
• Ability to be based in San Francisco and meet customers across the US West region.

Culture & Benefits

• Full-time employment with a hybrid workplace.
• Work is centered on safe, human-focused AI deployment and incorporating diverse perspectives.
• Equity is included in the compensation package.
• OpenAI is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities.
• Background checks are administered in accordance with applicable law for US-based candidates.