Director, Operations-II (Retail)

Location: Prien Lake Mall, Lake Charles, Louisiana, United States; onsite role

Company

hirify.global operates the Prien Lake Mall shopping center.

What you will do

• Manage day-to-day operations, maintenance, groundskeeping, custodial services, security, customer service, and Manager-on-Duty activities.
• Develop and execute five-year capital plans, condition assessments, strategic planning updates, and property asset enhancement initiatives.
• Oversee preventive maintenance, repairs, construction, capital projects, procurement, contractor bids, service agreements, inspections, and project closeout.
• Manage operating and capital budgets, expenses, invoices, financial variances, energy initiatives, and lease-related operational responsibilities.
• Maintain safe, compliant facilities through OSHA, ADA, EPA, fire safety, emergency management, training, inspections, and risk-management programs.
• Lead maintenance staff, coordinate with corporate Development, vendors, security, local officials, civic leaders, tenants, and the General Manager.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum 5 years of Operations, Facilities, or Property Management experience.
• Working knowledge of maintenance and operational functions is strongly preferred.
• Ability to read and understand blueprints, CAD drawings, engineering drawings, schematic diagrams, and other schematics.
• Ability to meet commitments and produce accurate work; solution-oriented and results-driven.
• Basic to moderate computer skills, including email, Excel, Word, and online order systems.
• Valid driver’s license.
• Ability to lift and carry up to 50 pounds.

Culture & Benefits

• Onsite operational leadership role at a shopping mall.
• Regular interaction with maintenance, custodial, security, contractors, tenants, customers, local officials, and civic leaders.
• Participation in special events, holidays, emergency response, and crisis-management operations.
• Responsibility for maintaining a clean, safe, reliable, and customer-friendly environment.