Transcon Manager (Logistics)

Location: Laredo, TX, United States

Company

hirify.global provides global supply chain management and logistics services through 15,000 professionals, 250+ locations, globally unified systems, and a Fortune 500 operating environment.

What you will do

• Manage the Transcon department, team infrastructure, staffing, capacity, performance, development, and operational execution.
• Monitor operational, financial, customer, and people metrics, including service quality, profitability, revenue growth, shipment volume, accounts receivable, and customer retention.
• Oversee shipment and invoice execution, exception management, process improvements, SOPs, systems usage, service providers, and regulatory compliance.
• Build relationships with customers and service providers, conduct customer meetings, support proposals and quotations, and document activity in CRM.
• Drive business development, account growth, customer retention, product pipeline performance, and collaboration with sales, account management, and operations teams.
• Manage department budgeting, P&L performance, billing controls, finance policies, health and safety reporting, and continuous improvement initiatives.

Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field, or an equivalent combination of education and experience.
• 4+ years of experience in logistics, supply chain, or transportation operations, including 3+ years of supervisory experience.
• Proven success in business development, customer engagement, strategic relationship management, and customer satisfaction.
• Strong leadership skills and experience developing high-performing teams with a focus on employee satisfaction.
• Business acumen including P&L management, commercial decision-making, strategic planning, and performance management.
• Excellent analytical, project management, process improvement, problem-solving, negotiation, influencing, communication, and presentation skills.
• Advanced proficiency in Microsoft Office applications and business systems, with a process-oriented approach and commitment to continuous improvement.
• Results-driven record of meeting or exceeding performance targets and building long-term partnerships.
• Fluency in English and Spanish.

Nice to have

• 2+ years of experience in domestic transportation.
• 1+ year of Operations Manager experience.

Culture & Benefits

• Professional, leadership-oriented, and friendly work environment focused on customer service and innovation.
• Servant leadership, employee development, coaching, mentoring, and career progression are emphasized.
• Mandatory training and 52 hours of training per year are expected for team members.
• Department managers conduct performance reviews every 12 months and regular one-to-one meetings every three months.
• Work includes daily engagement with team members, customer meetings, face-to-face interaction, and collaboration across functions and branches.

Hiring process

• Applicants are expected to demonstrate the required education, logistics or transportation experience, supervisory background, business development capability, and English and Spanish fluency.