Branded Retail Account Manager

Location: Hybrid role based out of Toronto, Ontario, Canada

Salary: CAD 30–40 per hour

Company

hirify.global is a consumer experience agency within the Propelis Group, delivering brand design, packaging, content, and consumer connection services through a global network of studios.

What you will do

• Manage branded retail projects end-to-end, from design adaptation through prepress and delivery of print and digital materials.
• Coordinate communication between the client’s retail design team, hirify.global’ design studio, translation partners, production partners, and other stakeholders.
• Lead project kick-offs, client status meetings, internal briefings, project briefs, and status reporting.
• Guide creative and production work to maintain campaign objectives, design intent, brand standards, quality, and error-free output.
• Prepare estimates, track budgets, generate monthly invoices, and provide revenue forecasts and resource planning visibility.
• Resolve project concerns, manage multiple priorities, and optimize internal and external resources for efficiency and design quality.

Requirements

• 3–5+ years of client service and project management experience in brand and design adaptation, preferably in retail design or shopper marketing.
• Bachelor’s degree in Marketing, Business Administration, or Design.
• Proficiency with Mac OS, Microsoft Word, Excel, and PowerPoint or Keynote.
• Proficiency with project management platforms such as Workfront, Monday, or Asana.
• Ability to manage multiple projects while maintaining strict attention to detail.
• Excellent listening, negotiation, presentation, verbal, and written communication skills.

Nice to have

• Thorough understanding of creative and production processes for print and digital shopper marketing.
• Experience quoting, tracking, and reporting project-level revenue and external budgets.
• Experience working in a matrixed, client-embedded environment as a project manager and trusted partner.
• Collaborative, agile, and proactive approach to problem-solving.
• Curiosity and commitment to continuous learning and process improvement.

Culture & Benefits

• Three-month temporary, full-time role with possibility of extension or conversion to a full-time position.
• Hybrid work based out of Toronto.
• Position is not eligible for benefits.
• Collaborative global network with more than 1,900 team members across 25+ studios and 20+ countries.
• Equal opportunity workplace with reasonable accommodations available during the recruitment process.