Consultant, Strategy, Planning and Business Operations

Location: Remote, based in Lagunilla de Heredia, Costa Rica; occasional in-person attendance at work-related events may be required at management’s discretion.

Company

hirify.global provides data, analytics, and technology solutions that support customers and communities globally.

What you will do

• Administer and continuously improve the Product Development Lifecycle (PDLC) and Data Access Review Board (DARB) programs.
• Manage PDLC intake, Voice of the Customer activities, prioritization forums, stage-gate reviews, and governance processes across multiple product teams.
• Maintain portfolio visibility through JPD administration, governance reporting, performance metrics, and tracking of initiatives, risks, dependencies, decisions, and action items.
• Manage the end-to-end DARB process, including intake reviews, stakeholder coordination, approvals, exceptions, escalations, follow-up actions, and operating procedures.
• Facilitate governance meetings and coordinate Product, Sales, Compliance, Legal, Operations, and Leadership stakeholders.
• Prepare executive presentations, dashboards, scorecards, reports, and communications; use AI-enabled tools and workflow automation to improve operational efficiency.

Requirements

• 3–7 years of experience in project management, program management, business operations, PMO, governance, or process improvement, with responsibility for coordinating multiple priorities and workstreams.
• Strong knowledge of project management methodologies, governance frameworks, and operational best practices.
• Experience managing stakeholders, deadlines, risks, dependencies, decisions, and action items across concurrent initiatives.
• Excellent written and verbal communication and stakeholder-management skills, including cross-functional work with Product, Sales, Operations, Compliance, Legal, and leadership.
• Bachelor’s degree in Business Administration, Project Management, Operations Management, Engineering, Finance, Information Systems, or a related field.
• Proficiency with Microsoft PowerPoint and Excel for executive presentations, dashboards, scorecards, analysis, and governance reporting.
• Proficiency with Microsoft Teams and SharePoint for collaboration, document management, communications, and governance records.
• Experience with project or work-management platforms such as Jira, Confluence, Smartsheet, Monday.com, or comparable tools.
• Experience using AI-enabled productivity tools, including Microsoft Copilot or comparable technology, and workflow automation to improve documentation, reporting, communications, and operational execution.

Nice to have

• Master’s degree, MBA, or related advanced degree.
• PMP, CAPM, CSM, Lean Six Sigma, or equivalent certification.
• Experience with PDLC governance, product portfolio management, stage-gate processes, or similar product governance frameworks.
• Experience supporting data-access, legal, compliance, risk, or operational review boards.
• Experience identifying and implementing AI-enabled automation, process improvements, and scalable governance practices.

Culture & Benefits

• Remote work with occasional attendance at work-related events as required by management.
• Work/life flexibility and resources supporting professional and personal growth.
• Opportunities to collaborate with teams across the globe on data, analytics, automation, and technology initiatives.
• Career development support and access to resources that help associates grow and innovate.