Implementation Consultant (Payments)

Location: Hybrid in Theale, Reading, UK, with attendance required 3 days per week

Company

hirify.global provides business payments and cash management solutions, processing more than $16 trillion in payments annually.

What you will do

• Install, configure, test, and deploy payment solutions in customer environments remotely or on site as required.
• Validate data files and build Bacs applications, cheque profiles, webforms, workflows, customer profiles, and mapping templates.
• Migrate Direct Debit Management and cheque solutions to cloud-based platforms.
• Provide customer solution training, go-live support, UAT support, and implementation consultancy.
• Test development and deployment packages, complete test evidence and sign-off documentation, and troubleshoot pre-live and deployed solutions.
• Collaborate with customers, Project Office staff, account managers, and other Implementation Consultants while supporting peer review and service-level delivery.

Requirements

• Entry-level profile with 1–3 years of experience in Service Delivery or Technical Support.
• Knowledge of Windows Server operating systems, general database concepts, project workflow, and software development and implementation processes.
• Ability to communicate with customers and colleagues at varying levels of technical detail in individual and group settings.
• Problem-solving and decision-making ability, with capacity to work in a fast-paced environment.
• Ability to work collaboratively and independently, plan and prioritize work, and remain calm under pressure.
• Responsible, professional, positive, well-organized, open, and honest approach.

Nice to have

• Microsoft Teams and VMware Workstation knowledge.
• Knowledge of HSMs, certificates, and PKI technologies.
• Exposure to networking concepts and services, including proxy servers and firewalls.

Culture & Benefits

• Work in a customer-focused Service Delivery team with a right-first-time approach.
• Participate in peer reviews, challenge best practices, and develop new methods and tools.
• Support knowledge sharing and educate colleagues on relevant technical skills.
• Inclusive and open environment with equal-opportunity employment practices and support for additional needs.