Client Relationship Administrator (Hybrid - Edgewood, NY)

Location: Hybrid in Edgewood, New York, United States

Salary: $28–$30 per hour; bonus eligible.

Company

hirify.global provides contracted services and supports client operations through coordinated service delivery.

What you will do

• Oversee delivery of contracted services and help ensure SLAs and KPIs are met or exceeded.
• Manage project schedules, risks, scope of work, budgets, and contracts of varying duration, value, and strategic importance.
• Coordinate operational teams and subcontractors to meet client requirements.
• Build and maintain client relationships, providing day-to-day advice and support.
• Review service metrics, prepare reporting, promote organizational capabilities, and refer sales opportunities to account managers.
• Support contract extensions and additional business within assigned accounts.

Requirements

• Experience in client relationship management, account support, or service delivery.
• Ability to coordinate work across teams and track schedules, risks, scope, and budgets.
• Experience monitoring service performance, working with metrics, or preparing reports.
• Strong written and verbal communication skills for clear and responsive client support.
• Organized approach to managing multiple priorities and following established procedures.
• Sound judgment and problem-solving skills; ability to resolve routine issues and escalate others appropriately.
• Ability to manage administrative, data organization, and coordination tasks with moderate supervision.

Culture & Benefits

• Full-time hybrid employment in Edgewood, New York.
• Comprehensive benefits are available.
• Bonus eligible.
• Collaborative, inclusive workplace focused on employee wellbeing and equal employment opportunities.
• Reasonable accommodations are available during the application and hiring process.

Hiring process

• Apply through the application link and submit the required information by December 1, 2026.
• hirify.global may use AI-based tools to support application review, while final employment decisions include human review.
• Falsifying or misrepresenting application, resume, assessment, or interview information results in disqualification.