Senior Operational Support Administrator - Atlanta Midtown (AI)

Location: Atlanta, GA, United States; hybrid schedule combining in-office work at a branch location with remote work based on business needs.

Company

hirify.global is a specialized talent solutions and business consulting firm supporting candidates and client companies through temporary and permanent staffing, with investments in AI and other technologies.

What you will do

• Support talent solutions professionals and respond to client and candidate inquiries.
• Act as a subject matter expert, participate in special projects and reporting, and support revenue-generating activities.
• Lead new technology initiatives and troubleshoot technical issues in person and remotely.
• Support lead generation, job posting, marketing, candidate sourcing, and resume review.
• Prepare and monitor pre-placement and onboarding documents, maintain candidate records, and support compliance.
• Track timesheets, prepare payroll and billing adjustments, assist with unemployment claims, and mentor and train administrative professionals and new hires.

Requirements

• 3+ years of administrative experience with heavy customer contact.
• Strong interpersonal and communication skills, an ethical mindset, critical-thinking ability, and experience building cross-department relationships.
• Ability to work independently with limited supervision, take initiative, adapt to organizational change, and manage ad hoc projects.
• Ability to work with and troubleshoot technical issues both in person and remotely.
• Working knowledge of database entry and reporting.
• MS Office skills and preferably Salesforce experience.
• Desire to collaborate, learn new technologies, and work in a consultative, results-oriented environment.

Culture & Benefits

• Hybrid working options with technology provided for both remote and in-person work.
• Attractive compensation, health and wellness support, paid time off, paid holidays, and employee insurance benefits.
• 401(k) savings or deferred compensation plan with employer matching for eligible employees.
• Industry training, tailored career development, advanced technology, and career mobility opportunities.
• Inclusive, socially responsible workplace with employee recognition and community involvement.