Change Management Lead, Martech Adoption

Location: Remote, London, Greater London; the role is focused on EMEA, and applicants must have the right to work in an EMEA country where BPX operates.

Company

hirify.global is a private equity-backed, AI-powered front office transformation consultancy delivering marketing, CRM, content, AI, data, Adobe, and Salesforce strategy and implementation for enterprise clients.

What you will do

• Assess change impact and stakeholder readiness across marketing, data, IT, and operations teams, then create change and adoption plans.
• Design and deliver training curricula, workshops, playbooks, guides, office hours, communications, and champion networks for different audiences and platforms.
• Embed readiness, training, and support into delivery plans and release or go-live schedules with project managers.
• Define adoption and outcome metrics and report on platform usage, capability uplift, and business results.
• Support operating-model, role, and process redesign, while identifying resistance and adoption risks before they affect value.
• Contribute to change methods, templates, and reusable assets, and support pre-sales scoping and effort estimates.

Requirements

• Six or more years of experience in change management, adoption, or enablement, including leading change on technology programmes in large organisations.
• Experience with martech, CRM, data, or digital transformation programmes.
• Strong design and delivery of training and enablement for senior leaders and day-to-day platform users.
• Ability to define metrics and use data to report adoption and outcomes, not only activity.
• Consulting or agency experience, credibility with senior client stakeholders, and the ability to influence without direct authority.
• Fluent English and the right to work in an EMEA country where BPX operates are required.

Nice to have

• Familiarity with Braze, Salesforce, Adobe, or Workfront.
• Prosci, APMG Change Management, or equivalent certification.
• Experience in financial services or another regulated industry.

Culture & Benefits

• Remote full-time role within the EMEA-focused Advisory department.
• Hands-on position embedded in delivery teams alongside strategists, project managers, architects, and platform specialists.
• Work spans large, multi-year transformation programmes for enterprise clients.
• BPX is not able to provide visa sponsorship.
• Accessible recruitment process with reasonable accommodation considered at any stage.