Website Content Specialist (Shopify)

Location: London, United Kingdom; hybrid workplace. Fixed-term contract for 12 months.

Company

hirify.global London is a luxury diamond jewellery House focused on high and fine jewellery, diamond craftsmanship, and distinctive customer experiences.

What you will do

• Manage regional and global website updates, publishing schedules, content requests, content calendars, and copywriting across digital channels.
• Lead the website replatforming from a CMS to Shopify from a UX/UI perspective and support the new website launch planned for September 2027.
• Coordinate with IT, Retail Excellence, Site Merchandising, internal teams, and a technology agency on new design implementation and website improvements.
• Develop, localize, test, and publish website content, including imagery, assets, translations, page mock-ups, and homepage updates.
• Perform quality assurance, bug checking, error logging, issue resolution, development planning, and website testing.
• Track campaign and website performance, conduct data analysis and competitor research, and recommend improvements to the user journey.

Requirements

• Proven experience as a Digital Executive with a luxury brand is essential.
• Strong technical background in website management, digital reporting, and user experience design.
• Experience with CMS platforms; Salesforce Commerce Cloud, Amplience, Shopify, or Oracle experience is beneficial.
• Good working knowledge of HTML, Photoshop, MS Office, digital technologies, media traffic, customer journeys, mobile campaign adaptation, and SEO practices.
• Regular use of Google Analytics and other digital reporting tools, with the ability to manipulate data, identify insights, and assess campaign effectiveness.
• Experience with Figma for wireframing and mock-up creation, and with building in CMS platforms.
• Campaign management and project management experience, including working to deadlines.
• Ability to write engaging content tailored to luxury clients, solve problems using available information, and manage internal stakeholders.
• Experience working with development teams, including technical testing.

Nice to have

• Experience with Salesforce Commerce Cloud, Amplience, Shopify, or Oracle CMS platforms.

Culture & Benefits

• Hybrid work arrangement with a full-time employment structure.
• 25 days of annual leave plus bank holidays, with the option to buy or sell leave.
• Company-funded core private medical insurance, pension contributions totaling 15%, and wellbeing support including a 24/7 Employee Assistance Programme.
• Flexible benefits including holiday trading, travel insurance, dental cover, critical illness protection, retail vouchers, share plans, and employee discounts.
• Values-led environment centered on safety, passion, collaboration, trust, care, and innovation.