Collections Specialist with Italian

Location: Remote, Bucharest, Romania

Company

hirify.global, part of Capgemini, provides AI-powered intelligent operations and transformation services across multiple industries, including banking, healthcare, insurance, logistics, and travel.

What you will do

• Monitor customer accounts and collect outstanding invoices through phone, email, and other channels.
• Investigate and resolve payment discrepancies, disputes, and billing issues with internal stakeholders.
• Follow up on overdue balances, negotiate payment arrangements, and escalate high-risk accounts.
• Reconcile customer accounts, allocate payments correctly, and maintain accurate collection records.
• Support Accounts Receivable month-end closing and prepare aging, collection status, and cash forecast reports.
• Maintain relationships with customers, sales teams, and internal departments while following company policies and controls.

Requirements

• At least 2 years of experience in Accounts Receivable or Collections.
• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
• Fluent Italian at minimum C1 level and strong command of English.
• Ability to independently manage a customer portfolio, take ownership, and work with minimal supervision.
• Strong attention to detail, organizational skills, and a structured approach to managing multiple priorities and tight deadlines.
• Ability to work under pressure and manage high volumes while maintaining accuracy and quality.
• Strong proficiency in IT tools and ERP systems.
• Excellent interpersonal and communication skills, with a collaborative and customer-oriented mindset.

Nice to have

• Experience with GetPaid.

Culture & Benefits

• Full-time remote work connected to the Bucharest, Romania location.
• Dynamic, fast-paced environment focused on learning, development, and performance.
• Collaborative work with customers, sales teams, and internal departments.