Accounts Receivable Officer (Gaming)

Location: Kraków, Poland; hybrid work with three days per week in the Unity Tower office

Company

hirify.global delivers interactive gaming solutions and focuses on innovative, high-quality outcomes for customers and partners.

What you will do

• Manage outstanding accounts receivable collections across the EMEA region for the Interactive business.
• Monitor customer accounts, follow up on overdue balances, and drive timely payment recovery through email, phone, and other channels.
• Build customer relationships and resolve payment issues, billing discrepancies, unapplied payments, disputes, and account queries.
• Collaborate with Sales, Commercial, Customer Success, Finance, and Operations to improve collection outcomes and customer experience.
• Maintain accurate collection records, prepare reporting on aged receivables and high-risk accounts, and escalate significant risks to leadership.
• Support month-end close, cash-flow management, DSO improvement, process automation, internal controls, and financial procedure compliance.

Requirements

• Experience in accounts receivable, collections, or customer finance in a fast-paced or multinational environment.
• Strong understanding of accounts receivable processes, collections practices, and account management.
• Ability to manage difficult collection conversations while maintaining positive customer relationships.
• Strong problem-solving, dispute-resolution, communication, stakeholder-management, and attention-to-detail skills.
• Ability to prioritise and manage multiple customer accounts effectively.
• Experience with ERP systems, ideally Microsoft Dynamics 365.
• Strong Excel and reporting capability.
• Proactive approach to improving cash collection outcomes and ability to collaborate across Finance, Commercial, and Operations.

Nice to have

• Experience in gaming, technology, or digital platforms.

Culture & Benefits

• Collaborative culture based on continuous improvement, accountability, and teamwork.
• Full-time employment with a hybrid working model.
• Potential eligibility for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits, depending on role and location.
• Compensation is determined by skills, experience, qualifications, and location; specific details are discussed during recruitment.