Sage HCM Implementation & Support Manager (HRTech)

Location: Remote in the United States, including Illinois, Florida, Wisconsin, California, and Texas.

Salary: $100,000–$182,400 per year.

Company

hirify.global is a professional services firm providing advisory, tax, assurance, and business consulting services through a global network.

What you will do

• Lead or support Sage HCM implementations from discovery and requirements gathering through configuration, testing, training, go-live, and post-implementation support.
• Translate HR, payroll, timekeeping, and business requirements into configurations covering employee structures, workflows, policies, security, approvals, notifications, and business processes.
• Support employee data conversion, validation, migration, and integrations with payroll, accounting, benefits, timekeeping, and other third-party applications.
• Provide ongoing functional and technical support, investigate root causes, resolve system and configuration issues, and escalate software defects when needed.
• Review client environments, recommend process and system improvements, document configurations and resolutions, and manage support requests.
• Train HR administrators, payroll teams, managers, and other users while building long-term client relationships and advising on Sage HCM best practices.

Requirements

• 5+ years of experience implementing, configuring, or supporting Sage HCM or comparable HCM/HRIS solutions.
• Strong understanding of HRIS/HCM processes and employee lifecycle management.
• Experience gathering client requirements and translating them into system configurations.
• Experience troubleshooting Sage HCM system and configuration issues.
• Strong client-facing consulting and communication skills, including leading client meetings, demonstrations, and training sessions.
• Ability to manage multiple client projects and support requests simultaneously.
• Strong analytical and problem-solving skills, attention to detail, and commitment to data accuracy.
• Ability to independently research and resolve unfamiliar system issues.

Nice to have

• 3+ years of HCM/HRIS implementation or consulting experience.
• Direct Sage HCM implementation and support experience.
• Experience with time and attendance, timesheets, payroll, benefits, HR workflows, data conversion, system integrations, reports, and data extracts.
• Knowledge of payroll and accounting processes.
• Experience with a Sage business partner, HCM consulting firm, or managed services provider.
• Advanced Microsoft Excel skills.

Culture & Benefits

• Full-time employment with flexibility in how and where work is performed, subject to role requirements.
• Professional growth through on-the-job coaching, mentoring, and firm-wide learning and development programs.
• Opportunities to build relationships with clients, colleagues, and leadership and support team members’ professional development.
• Friendships, social activities, and team outings that encourage work-life balance.
• Eligible employees receive a compensation and benefits package.