HRIT Associate (SAP SuccessFactors)

Location: Remote opportunity for US Citizens; job location: Boston Area, Massachusetts, US.

Salary: USD $57,000–$91,000 per year.

Company

hirify.global develops science and technology solutions focused on uncovering new product breakthroughs.

What you will do

• Resolve standard HRIT incidents, service requests, and user questions for SAP SuccessFactors, iCIMS, and related HR applications.
• Support U.S. employee lifecycle processes, including hiring, onboarding, rehires, status changes, transfers, work-location and classification changes, leave updates, and terminations.
• Perform approved system maintenance, access changes, reference-data updates, data imports, reconciliation, and correction activities.
• Execute functional, regression, and user-acceptance testing; document defects and support releases, deployments, and post-go-live stabilization.
• Maintain user instructions, knowledge articles, procedures, and system documentation while supporting effective escalations across HR Operations, HRIT, IT, and vendors.
• Identify recurring issues, duplicate data entry, manual corrections, and opportunities for self-service, standardization, and process improvement.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, IT, or a related field, or equivalent practical experience.
• Approximately 1–3 years of experience in HR Operations, HR systems support, HRIS, shared services, IT support, data administration, or a related environment.
• Basic practical understanding of employee lifecycle processes and their impact on HR systems and employee data.
• Strong interest in developing a career in HR technology and learning SAP SuccessFactors and related HR applications.
• Strong attention to detail and ability to work accurately according to established procedures, controls, and data-protection requirements.
• Good Excel skills and general digital proficiency, including confidence working with structured employee data and standard data files.
• Strong service orientation, communication, and documentation skills.
• Ability to handle confidential employee data responsibly and work effectively in an international, remote, or hybrid team.
• Exposure to U.S. employee lifecycle processes, HR Operations, payroll or benefits dependencies, or support for a multi-state employee population.

Nice to have

• Initial experience with SAP SuccessFactors, SAP HCM, iCIMS, or another HR application.
• Experience with ticketing systems, system testing, data imports, access administration, or HR service delivery.
• Basic understanding of HR data privacy, data governance, and role-based access concepts.
• Experience working in a global organization and supporting local requirements within global standards.

Culture & Benefits

• Remote work arrangement for US Citizens.
• Work within established procedures and under the guidance of experienced HRIT colleagues.
• Collaboration with Global HRIT, HR, IT, external partners, and multiple HR functions.
• Opportunity to develop practical experience in HR systems, service management, data quality, testing, and continuous improvement.