Senior Workforce Analyst

Location: Hybrid role based in Parramatta, Newcastle or Lismore, New South Wales, Australia; flexible working may be discussed.

Company

hirify.global is an international insurer with more than 13,000 employees across 26 countries.

What you will do

• Lead demand forecasting across Claims portfolios using historical trends, seasonality, operational insights and emerging business needs.
• Develop workforce and capacity models to identify gaps, surpluses, recruitment needs and operational risks.
• Monitor forecast accuracy, investigate material variances and recommend operational responses.
• Model workforce impacts from portfolio growth, operating model changes, new business and strategic initiatives.
• Translate complex workforce data into scenarios, insights and recommendations for senior stakeholders.
• Partner with operational leaders and Finance, People, Recruitment, Reporting and Analytics teams to align workforce plans.

Requirements

• Demonstrated experience delivering end-to-end workforce planning, forecasting and capacity modelling.
• Strong knowledge of workforce planning methodologies, concepts and workforce demand drivers.
• Experience building and delivering workforce planning operating models and supporting related change.
• Advanced analytical and scenario-modelling capability using transparent and reproducible methods.
• Strong stakeholder management skills, including the ability to explain risks, dependencies and trade-offs clearly.
• Insurance or financial services experience is desirable but not essential.

Culture & Benefits

• Permanent, full-time employee position with hybrid working combining home and office work.
• Wellbeing coaching, nutritional support, confidential counselling, and financial and legal advice.
• 18 weeks of gender-equal flexible leave for new parents, including paid super.
• Inclusive workplace focused on respect, diversity and equal opportunity.

Hiring process

• Apply online through the step-by-step application process.
• Successful applicants must complete work-rights, police and credit checks through the online provider as a condition of employment.