Senior Manager - Spares Operations

Location: Remote, United States

Salary: $132,232–$193,940 annual base salary, depending on location and relevant factors.

Company

hirify.global provides secure, high-performance connectivity through fiber infrastructure and connected services for enterprises, governments, and communities, including cloud, edge, and AI workloads.

What you will do

• Lead the enterprise Critical Sparing Program across fulfillment, transportation, depot replenishment, reverse logistics, repair/RMA, reclamation, asset recovery, billing, reconciliation, and closure.
• Establish governance, operating controls, priorities, and improvement plans supporting restoration speed, customer experience, service-level commitments, and financial objectives.
• Maintain 24x7 readiness for network and CPE outages, critical installations, severe weather, disasters, emergency response, and business continuity events.
• Act as the senior escalation leader for urgent program issues, order failures, DOA replacements, transportation delays, repair constraints, and customer- or service-impacting events.
• Lead managers, analysts, and operational teams through accountability, performance management, workforce planning, and succession development.
• Partner with planning, engineering, service assurance, vendor quality, and strategic sourcing teams to improve forecasting, depot strategy, hardware quality, supplier performance, repair effectiveness, automation, traceability, and operational control.

Requirements

• Progressive leadership experience in supply chain, logistics, field services, service assurance, asset lifecycle management, telecommunications, network operations, or a comparable mission-critical environment.
• Demonstrated ability to lead teams, complex programs, urgent escalations, service-level performance, and cross-functional execution in high-pressure operations.
• Strong analytical capability, including converting operational data into timely decisions, corrective action, and concise senior-level communication.

Nice to have

• Experience with critical spares, field operations, service assurance, telecommunications infrastructure, SAP S/4HANA, ERP systems, transportation, inventory planning, OpsConsole, and analytics platforms.

Culture & Benefits

• Remote work is available for candidates located anywhere in the United States.
• Benefits include health, life, voluntary lifestyle, and other wellbeing benefits.
• The role operates in a high-accountability environment with clear expectations, shared accountability, and cross-functional collaboration.
• Employment includes background screening, which may include criminal-record, motor-vehicle, or drug checks depending on position requirements.