IT Manager - Network Operations

Location: Hybrid position at the Blom Administrative Campus in Columbus, Ohio, US; day shift, 40 scheduled hours per week.

Company

hirify.global is a healthcare system focused on supporting lifelong wellness and delivering safe, high-quality care.

What you will do

• Lead day-to-day LAN, WAN, wireless, data center networking, and internet connectivity operations, ensuring performance, availability, reliability, and service-level attainment.
• Maintain 24x365 on-call coverage, runbooks, escalation paths, event triage, operational KPIs, monitoring, and operational readiness.
• Own major incident escalation, root cause analysis, corrective actions, risk-assessed changes, resilience, disaster recovery, and continuous improvement.
• Coordinate with NOC, Engineering, Architecture, Service Management, Cybersecurity, carriers, suppliers, clinical leadership, and business stakeholders.
• Manage network projects, infrastructure design reviews, production transitions, documentation, vendor contracts, operating and capital budgets, and technology sourcing.
• Coach and develop technical staff through performance management, training, career planning, succession planning, and workforce coverage.

Requirements

• Bachelor's Degree or equivalent experience in Computer Science, Engineering, or a related field.
• 10+ years of Information Technology experience demonstrating increased responsibilities.
• Expert knowledge of enterprise networking technologies, including routing, switching, wireless networking, software-defined networking, telecommunications, voice platforms, network security, cloud connectivity, and data center networking architectures.
• Proven experience designing and supporting highly available, geographically dispersed healthcare networks serving mission-critical clinical applications.
• Ability to lead large-scale infrastructure deployment and project delivery across multiple locations while balancing operational support and strategic initiatives.
• Strong understanding of project management, portfolio management, infrastructure architecture, systems integration, technology lifecycle management, healthcare regulatory requirements, cybersecurity frameworks, disaster recovery, business continuity, and operational resiliency.
• Experience with enterprise standards, governance processes, service offerings, operational metrics, departmental budgets, capital planning, forecasting, contract negotiations, vendor management, cost-benefit analysis, and strategic technology sourcing.
• Exceptional leadership, communication, problem-solving, and relationship-building skills, including the ability to influence executive stakeholders, clinical leadership, business partners, and technology teams.
• Ability to build high-performing teams through coaching, mentoring, talent development, succession planning, and performance management.

Nice to have

• IP network engineering experience.
• Master's Degree in Computer Information Systems, Business Administration, Healthcare Administration, or a related field.
• Experience with telecommunications services, vendors, suppliers, network equipment, and software.
• Excellent operational knowledge of data centers and infrastructure.
• Experience with network automation, configuration management, network observability tools, and blended onshore/offshore teams or managed-service suppliers under contractual service levels.
• Experience using automation, orchestration, analytics, and AI technologies to improve operational efficiency, service quality, deployment consistency, and team productivity.

Culture & Benefits

• Hybrid work arrangement based at the Blom Administrative Campus in Columbus, Ohio.
• Day shift with 40 scheduled weekly hours and 24x365 operational on-call coverage responsibilities.
• Work in a high-reliability healthcare organization with emphasis on safety, quality, and efficiency.
• Environment focused on learning, continuous improvement, excellence, and community care.
• Equal employment opportunity and compliance with applicable state, federal, and local regulations.