Director, Strategic Accounts (Robotics)

Location: Atlanta, US — Hybrid, with regular in-person meetings and visits to customer locations

Company

hirify.global is a Series A company developing autonomous ground-handling solutions for airlines and ground service providers.

What you will do

• Own the strategic account plan, including revenue targets, expansion opportunities, budget timelines, and key customer decisions.
• Build relationships with operating teams, budget owners, procurement, and senior leadership, developing executive sponsorship.
• Develop business cases using deployment results, operating costs, and expected returns to secure budgets and purchase orders.
• Lead pricing, contract negotiations, renewals, and scope validation with leadership, Finance, Legal, Product, Engineering, and Operations.
• Run customer business reviews covering operating results, deployment progress, commercial opportunities, and required decisions.
• Maintain account forecasts and track contractual milestones, payment status, commercial risks, delivery capacity, support costs, and margins.

Requirements

• 10+ years of experience in strategic account management, enterprise sales, or commercial leadership, with direct responsibility for large enterprise customers.
• Proven success growing accounts through signed, funded agreements and deployed products or services.
• Experience navigating complex buying organizations, capital budgets, procurement processes, and contract negotiations.
• Ability to build relationships with frontline operators and senior executives and lead substantive discussions about business performance and investment decisions.
• Exceptional financial and commercial judgment.
• Clear written and verbal communication, including executive presentations.
• Strong follow-through across customer and internal teams, including personally handling the details required to move an account forward.

Nice to have

• Experience selling and deploying robotics, industrial automation, or other technology used in industrial operations.
• Experience owning a major enterprise account in the airline or airport industry.
• Atlanta-based availability for regular in-person meetings and customer-location visits.

Culture & Benefits

• Hybrid work arrangement based in Atlanta.
• Hands-on individual contributor role dedicated to a single strategic customer.
• Direct collaboration with hirify.global leadership and customer operations, finance, procurement, and executive teams.
• Cross-functional work with Product, Engineering, Operations, Finance, and Legal.