Salesforce Business Analyst

Location: Remote, Europe based; overlap with US CET business hours

Company

hirify.global is delivering a Salesforce modernization program for a large data center operator, rebuilding a legacy quote-to-cash organization.

What you will do

• Lead discovery workshops with sales, revenue operations, contracts, delivery, and finance stakeholders.
• Document end-to-end AS-IS quote-to-cash processes from quoting through contracts, order conversion, delivery oversight, and revenue control.
• Identify process gaps and inefficiencies and support TO-BE design with the Solution Architect.
• Own functional requirements, acceptance criteria, prioritization, data mappings, and business-level integration requirements.
• Plan and execute UAT, including test strategy, test cases, and defect triage.
• Support licensing and scope decisions with usage data and act as the BA interface between the client, REW delivery, and the partner.

Requirements

• 6+ years of overall Business Analyst experience, including 2–4 years in Salesforce implementations and at least one complete discovery and requirements cycle.
• Strong CRM knowledge covering leads, opportunities, quotes, orders, cases, and quote-to-cash flows across systems.
• Working knowledge of CPQ and Revenue Cloud concepts, including configuration, pricing rules, quote-to-order, and contracts; configuration experience is not required.
• Experience facilitating discovery, mapping AS-IS and TO-BE processes, performing gap analysis, and producing BRD/FRD documentation.
• Data mapping experience for migration scoping, including object- and field-level mapping and identifying data to migrate, transform, or retire.
• Ability to define business-level integration requirements across Salesforce, Oracle Fusion, ServiceNow, and the operations platform, including data flows, direction, source of truth, and exception handling.
• UAT planning and execution experience, structured communication skills, and documentation suitable for architects, developers, and client stakeholders.
• Salesforce Certified Administrator certification or equivalent foundation.

Nice to have

• Direct exposure to CPQ configuration or a Revenue Cloud implementation.
• Data center, infrastructure, or B2B professional services industry experience.
• Oracle ERP/Fusion business process familiarity.
• ServiceNow domain knowledge.
• Experience with a legacy-system rebuild or migration rather than a greenfield implementation.

Culture & Benefits

• Contractor engagement, remote within Europe, with overlap required during US CET business hours.
• Discovery phase lasts 4–8 weeks from start, with a possible extension through build and UAT.
• Must be able to start within 1–2 weeks.
• Long-term engagement potential linked to the client’s multi-year modernization program.

Hiring process

• Intro Call, Technical Interview, Manager Interview, and Client Technical/Manager Interview.
• Pre-offer stage and reference check if requested, followed by the official offer.