Operations Manager

Location: Vancouver, BC, Canada

Company

hirify.global supports dental operations through equipment, services, customer education, and branch-based sales and service.

What you will do

• Lead branch operations and supervise the operations team in collaboration with the Branch General Manager and Service Manager.
• Manage equipment inventory control, reconcile discrepancies, and support accurate equipment-related billing.
• Develop corrective action plans for credits, receivables, spending, compliance, and operational efficiency.
• Coordinate collection of delinquent branch accounts and control the operations budget and expense categories.
• Support sales and marketing initiatives, including operational execution, events, and customer education.
• Coach and evaluate team members while maintaining a customer-service-focused branch culture.

Requirements

• Bachelor’s degree in management, accounting, or a related field; an equivalent combination of education and relevant professional experience may be considered.
• At least two years of experience in a supervisory or equivalent leadership role.
• Strong background in operations management, finance, inventory management, accounting, and human resources.
• Ability to plan, organize, solve problems, and make timely, effective decisions.
• Excellent written and verbal communication skills in English.
• Ability to perform general accounting tasks and collaborate effectively in a team environment.
• Detail-oriented, proactive, and equipped with strong interpersonal and leadership skills.
• Computer proficiency, including strong working knowledge of MS Word, Excel, and Teams.

Nice to have

• Knowledge of the dental industry.
• Experience with SAP.

Culture & Benefits

• People-first, results-driven, and continuously advancing workplace culture.
• Professional growth opportunities and a focus on employee success.
• Full-time branch-based position in Vancouver, BC.