Branch Operations Coordinator (Healthcare)

Location: Ottawa, Ontario, Canada; on-site

Salary: $58,000–$62,000 CAD annually; an additional anticipated range of $44,100–$66,100 CAD annually is stated.

Company

hirify.global Canada provides healthcare products and solutions across the continuum of care, with 550+ employees and eight distribution centres across Canada.

What you will do

• Coordinate day-to-day branch operations, deliveries, vendor appointments, communications, documentation, and records.
• Support onboarding and offboarding, workstation and equipment coordination, reception, mail distribution, and Health & Safety administration.
• Coordinate equipment installations, project meetings, delivery timelines, EPMS updates, equipment movement, and branch readiness.
• Track showroom, service shop, emergency, and operational inventory, including counts, audits, adjustments, and equipment records.
• Coordinate facilities maintenance, inspections, repairs, contractors, service providers, events, invoicing, and payment follow-up.
• Provide KPI, payroll-related, administrative, and cross-functional support to branch leadership, teams, vendors, customers, and Head Office.

Requirements

• High school diploma or GED required.
• At least 2 years of administrative, operational, or customer service experience required.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
• Familiarity with office equipment, scheduling systems, CRM tools, and internal management systems.
• Strong organization, logistics coordination, record-keeping, prioritization, and deadline-management skills.
• Knowledge of facility management, including supply ordering and maintenance coordination.
• Excellent written and verbal communication skills, with the ability to work with internal teams, vendors, and sometimes customers or patients.
• Proactive problem-solving skills, reliability, composure in a fast-paced environment, and the ability to troubleshoot or escalate issues appropriately.
• Ability to collaborate with sales, clinical, management, and other cross-functional teams.

Nice to have

• Associate’s or Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Experience in a branch or clinical setting.

Culture & Benefits

• Collaborative environment with engaged employees and open communication with senior leaders.
• Competitive compensation and benefits, including LTD and insurance, plus an RRSP with company match.
• Paid vacation and personal days, an Employee Assistance Program, and employee well-being resources.
• Career growth, training, recognition, referral, appreciation, and social programs.
• hirify.global Canada is an equal opportunity employer committed to diversity, inclusivity, and accessible recruitment processes.
• Canadian citizens and permanent residents will be given priority.