Senior Specialist, Regulatory Affairs - Digital Support Solutions (Power Platform)

Location: Hybrid; primary location: North Wales (Upper Gwynedd), Pennsylvania, USA. The posting is for US and Puerto Rico residents only.

Salary: $106,200–$167,200 annually for the primary location, plus potential annual bonus and long-term incentive.

Company

hirify.global develops pharmaceutical and healthcare solutions and operates a global regulatory affairs and clinical safety organization.

What you will do

• Support users by clarifying tickets, documenting requirements and acceptance criteria, coordinating follow-up, and confirming delivered changes.
• Configure Power Apps forms, views, interfaces, Dataverse tables and basic business rules under technical guidance.
• Build and maintain routine Power Automate flows, approvals and notifications using established designs.
• Support data imports, cleanup, field-level checks, defect investigation, testing and user acceptance testing.
• Assist with Development, Test/UAT and Production releases, including checklists, validation, release notes and post-release monitoring.
• Maintain requirements, configuration, workflow, support and user documentation while following security, quality and change-control procedures.

Requirements

• Bachelor’s degree or equivalent in Information Systems, Computer Science, Business, Engineering, Regulatory Affairs, Life Sciences or a related discipline.
• At least three years of relevant experience in business application support, configuration, development or business analysis, including hands-on Power Platform work.
• Practical experience configuring Power Apps and building or maintaining Power Automate flows.
• Working knowledge of Dataverse tables, columns, forms, views, basic business rules and access controls.
• Experience clarifying user requests, documenting business needs and acceptance criteria, reproducing routine issues and escalating complex problems.
• Experience checking data accuracy, supporting routine data maintenance, testing application changes and supporting UAT.
• Ability to maintain ticket records, configuration notes and support documentation while following change controls.
• Effective communication with business users and technical colleagues across regions and time zones.
• Strong organization, problem-solving and follow-through skills, including balancing support tickets and enhancement tasks.

Nice to have

• Experience with pharmaceutical, biotechnology, regulatory, safety, clinical or other regulated business processes.
• Familiarity with Power BI, SharePoint, Microsoft Teams and standard Microsoft 365 connectors.
• Experience with Jira or comparable ticket and backlog tracking tools.
• Familiarity with Power Platform solutions, Development/Test/Production environments and controlled release procedures.
• Experience supporting UAT, preparing process documentation, providing user guidance or training, and improving processes through low-code solutions.
• Microsoft Power Platform training or certification; an advanced degree is not required.

Culture & Benefits

• Hybrid work arrangement in a global, matrixed environment.
• Medical, dental, vision and other insurance benefits for employees and families.
• Retirement benefits including 401(k), paid holidays, vacation, compassionate leave and sick days.
• Inclusive workplace with collaboration, diverse perspectives and equal employment opportunities.

Hiring process

• Applications are accepted through the hirify.global careers site; current employees and contingent workers use the designated internal application links.
• US and Puerto Rico residents may request accommodation during the hiring process.
• The posting is effective until 11:59 p.m. on November 17, 2026, one day before the listed November 18, 2026 end date.