Strategy & Business Operations Manager (Wolt Drive)

Location: Preference for Helsinki, Berlin, or London; internally flexible. Occasional travel across EMEA markets is expected.

Company

hirify.global provides technology and delivery services for restaurants, grocers, retailers, pharmacies, and other merchants across more than 500 cities in 30 countries, as part of the DoorDash family.

What you will do

• Own the Grocery & Retail strategy and annual plan for Drive EMEA, including target markets, partner priorities, growth, and profitability.
• Define pricing guidelines, deal economics, and investment cases for major partnerships with regional commercial leads.
• Represent grocery and retail partner needs to Product and Logistics, translating scheduled delivery, large and heavy items, and complex integrations into prioritized requirements.
• Manage segment performance, including growth, unit economics, and service levels, and drive corrective actions.
• Coordinate the Drive offer with Marketplace grocery and retail teams.
• Create reusable playbooks for country teams covering pitching, launch, and scale-up.

Requirements

• 5+ years of experience in strategy and operations, business development, commercial roles, or management consulting, with ownership of business outcomes.
• Strong commercial and analytical skills, including building deal P&Ls and segment plans and presenting them to partner or internal leadership.
• Ability to execute across a matrix organization without direct authority, working with regional teams, Product, Logistics, and Finance.
• Daily use of AI tools such as Claude, ChatGPT, or Gemini for analysis, planning, and ways of working, while applying strong personal judgment to complex systems.
• Structured thinking and clear, concise written and spoken English.
• Willingness to travel occasionally across EMEA markets.

Nice to have

• Experience in retail, grocery, e-commerce, logistics, or on-demand delivery, either in-house or as an advisor.
• Experience with B2B platforms or delivery-as-a-service businesses.

Culture & Benefits

• Work in a fast-growing Drive business being built across hirify.global and Deliveroo countries.
• Own a segment involving major grocery and retail brands and contribute to the product roadmap.
• Access DoorDash's global Drive experience and opportunities to grow as the segment scales.
• Collaborative environment focused on ownership, impact, inclusion, and low-ego teamwork.
• Applications are reviewed on a rolling basis.

Hiring process

• Apply online with a CV in English.
• Applications are reviewed on a rolling basis.