Delivery Solutions Architect (Data & AI)

Location: Hybrid role in Vancouver, Calgary, Edmonton, Toronto, or Montreal, Canada; travel up to 30% when needed

Salary: CAD 175,800–241,800 per year

Company

Databricks is a Data and AI company providing the Databricks Data + AI Platform for data, analytics, and AI applications.

What you will do

• Lead post-sale technical account strategies and execution plans for prioritized customer use cases, taking workloads from technical win through onboarding, enablement, go-live, and healthy consumption.
• Act as the accountable technical leader and first contact for production and go-live issues across complex strategic accounts.
• Coordinate Solutions Architects, Shared Services, User Education, Onboarding and Technical Services, Support, Professional Services, Product, and Engineering teams.
• Develop and execute plans for use-case production acceleration, user growth, product adoption, cloud cost control, tuning, optimization, and governance.
• Build executive relationships, manage stakeholders and resources, and provide KPI updates on investment status, risks, product adoption, use-case progression, and customer health.
• Navigate product innovations, private previews, and upgrade needs across Databricks teams.

Requirements

• 7+ years of experience accountable for technical project or program delivery in Data and AI, with the ability to contribute to customer technical debates and design choices.
• Programming experience in Python, SQL, or Scala.
• Experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
• Understanding of solution architecture for distributed data systems and of attributing business value and outcomes to project deliverables.
• Technical program or project management experience, including account, stakeholder, and resource management accountability.
• Experience resolving complex, important escalations with senior customer executives.
• Experience conducting open-ended discovery workshops, creating strategic roadmaps, performing business analysis, and managing complex programs or projects.
• Track record of overachievement against quota, goals, or similar objective targets.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience.

Culture & Benefits

• Hybrid work arrangement in designated Canadian locations.
• Comprehensive regional benefits and perks.
• Potential eligibility for annual performance bonus and equity; compensation varies based on skills, experience, certifications, training, and work location.
• Inclusive hiring practices and a commitment to diversity and equal employment opportunity.