Senior Technical Business Analyst - Information Technology

Location: Chicago or Arlington Heights, Illinois, United States; reliable and punctual attendance is required.

Base pay range: $102,220–$133,194 per year, plus eligibility for bonus and/or long-term incentive compensation.

Company

hirify.global’ Digital Technology team develops and maintains large-scale technology solutions, digital solutions, data analytics, and innovative architectures for the airline.

What you will do

• Consult with internal and external customers and understand the supported customer area, business systems, capabilities, and technologies.
• Analyze customer processes and requirements and prepare project documentation according to UAL IDF standards.
• Support business process redesign, solution planning and design, best-practice development, and improvements to existing solutions.
• Translate business requirements into technical requirements and develop compliance with applicable principles.
• Facilitate meetings with Technology and Business Leaders, maintain communication with customers and team members, and promote collaboration.
• Work across multiple complex projects and provide direction, tools, and process support to less senior employees.

Requirements

• Bachelor’s degree in Computer Science, Business, or a relevant field.
• At least 4 years of IT and/or business experience, or an equivalent combination of experience, education, and training.
• Strong verbal and written communication skills with employees and management at all levels.
• Integrity, trustworthiness, confidentiality, and accurate, appropriate communication.
• Ability to work collaboratively, contribute to discussions, maintain enterprise-wide relationships, mentor others, and transfer knowledge.
• Technical expertise and commitment to maintaining current technical and functional knowledge and applying relevant technical processes to business needs.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of an interview is required, and reliable, punctual attendance is an essential function.

Nice to have

• Master’s degree.
• Customer focus and effective partnerships with business stakeholders.
• Dedication, patience, task-management skills, and the ability to deliver quality work on time while identifying and resolving barriers.

Culture & Benefits

• Collaborative team environment with mentoring and knowledge-transfer opportunities.
• Medical, dental, vision, life, accident and disability coverage.
• Parental leave, employee assistance program, commuter benefits, paid holidays, and paid time off.
• 401(k) and flight privileges.
• Equal opportunity employment and reasonable accommodations for applicants and employees with disabilities.