Solutions Consultant, Mid-Market (SaaS)

Location: San Francisco, CA, United States, or remotely within the Pacific/Mountain US time zone. In-person onboarding is required.

Annual base salary: $115,200–$245,600 USD.

Company

Figma develops a collaborative design and product development platform for brainstorming, prototyping, translating designs into code, and iterating with AI.

What you will do

• Partner with Sales to uncover customer goals, understand product development workflows, and connect Figma capabilities to business outcomes.
• Deliver tailored product demonstrations, presentations, and technical discussions for diverse audiences.
• Lead customer evaluations, define success criteria, and guide customers through technical requirements and platform decisions.
• Work with customer IT and Security teams and internal experts on security questionnaires, enterprise requirements, and adoption considerations.
• Share customer feedback with Product, Support, and cross-functional partners; create reusable content and resources for customers and the Solutions Consulting team.
• Manage competing priorities autonomously while contributing to knowledge sharing and team development.

Requirements

• 4+ years of professional experience, including 2+ years positioning software in presales within the enterprise SaaS ecosystem.
• Experience selling to or working within product development teams across design, engineering, or product.
• Front-end development or developer lifecycle experience.
• Proven ability to lead customer evaluations, define success criteria, and deliver compelling presentations and product demonstrations to diverse audiences.
• Ability to learn new technologies quickly and adapt to evolving customer needs.
• Strong prioritization skills and ability to balance competing customer demands with business needs.

Nice to have

• Experience using or working with Figma, or other UX/UI experience.
• Ability to adapt and perform effectively in a rapidly changing environment.
• Front-end development experience or familiarity with the software development lifecycle.

Culture & Benefits

• Full-time role with remote work available within the Pacific/Mountain US time zone or from the San Francisco hub.
• Collaborative environment focused on continuous learning and professional development.
• Equity, health, dental, vision, retirement contributions, parental and family planning support, mental health and wellness benefits, and paid time off.
• Paid sick leave, holidays, flexible paid time off for eligible exempt employees, and possible recharge days, communication reimbursements, and lifestyle spending accounts.
• Sales incentive compensation and an annual bonus plan where applicable.

Hiring process

• Cameras must remain on during video interviews.
• Up to 5 applications may be submitted during any rolling 30-day period; candidates may not reapply to the same role while an application is active or within 90 days after rejection.