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Текст:
Hirify AI/Оригинал
TL;DR
Business Development Analyst Internship (Customer Retention and Digital Enablement): Building churn-risk scoring, customer journey analysis, communication improvements, and digital product support for event-driven business development with an accent on customer retention, CRM data quality, and cross-functional commercial insights. Focus on identifying customer drop-off points, creating actionable insight packs, improving Salesforce reporting, and supporting the CPHI Frankfurt 2027 sales cycle.
Location: Amsterdam, Netherlands; based in the Amsterdam office with in-person work three days a week or more, with flexibility to work from home or remotely at other times.
Company
hirify.global Markets, part of hirify.global, creates global platforms for industries through large-scale events, online marketplaces, data, and digital content that support business relationships and transactions.
What you will do
Build churn-risk scores for first-year exhibitors and sponsors, flag at-risk accounts, and analyze retention and rebooking behavior.
Map the net new customer journey from contract to rebook, identify drop-off points, and propose fixes.
Produce monthly insight packs for Business Development and Sales leadership using dashboards, presentations, and customer data.
Improve Salesforce data quality, pipeline hygiene, and conversion reporting with Sales Operations.
Audit and streamline pre-, during-, and post-event communications with Commercial Marketing.
Support digital product and page content, data, testing, and the CPHI Frankfurt 2027 sales cycle through account research, outreach lists, and follow-up analytics.
Requirements
Ability to turn complex data into clear narratives and actionable recommendations through dashboards and presentations.
Curiosity about customer behavior and ability to validate ideas with data.
Strong collaboration and communication skills across Sales, Marketing, and Operations, including comfort in meetings with senior stakeholders.
Ownership and initiative to take projects from the initial question through to the result without waiting to be asked.
Culture & Benefits
Work directly with Sales, Commercial Marketing, Operations, and senior leadership, with meaningful responsibility from the beginning.
Develop experience with Salesforce, churn analytics, customer journeys, digital products, and commercial event portfolios.
Collaborate with international teams across time zones on CPHI, a major global pharmaceutical event portfolio.
Work in person with colleagues, customers, and partners three days a week or more; work from home or remotely at other times.
Inclusive and supportive environment with reasonable adjustments or accommodations available during hiring and employment.
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