PO Global Plasma Payments

Location: King of Prussia, Pennsylvania, United States, or Boca Raton, Florida, United States; the role covers US and European payment platforms.

Company

hirify.global is a global biotherapeutics company developing therapies across plasma fractionation, recombinant protein technology, and cell and gene therapy, with CSL Plasma operating a large plasma collection network.

What you will do

• Define and own the vision, strategy, roadmap, outcomes, and metrics for CSL Plasma's US and European donor payment platforms.
• Own and prioritize the payment product backlog, write user stories and specifications, and lead iterative Agile/Scrum delivery with engineering teams.
• Translate business, donor, financial, compliance, and regulatory needs into executable product requirements and communicate trade-offs to senior stakeholders.
• Use donor research, usability sessions, surveys, feedback, operational signals, and experimentation to guide product decisions.
• Oversee payment compliance, privacy, security, fraud and risk capabilities, UAT, and validation across regulated and non-regulated environments.
• Manage payment processors, prepaid card providers, digital wallet vendors, banking partners, vendor onboarding, integrations, and total cost of ownership.

Requirements

• Bachelor's degree in Business, Finance, Information Systems, or a related field; a master's degree is preferred.
• 10+ years of progressive product management experience, including at least 6 years in direct product management or product ownership roles.
• Experience owning a product backlog and working in Agile/Scrum frameworks as a certified or practiced Product Owner.
• Excellent stakeholder management, communication, and influencing skills through senior leadership level.
• Ability to translate complex regulatory and compliance requirements into actionable product specifications.
• Experience working across multiple geographies and regulatory environments, particularly US and European markets.
• Strong analytical skills and product-owner-level data literacy, including interpreting payment data, defining metrics, and using metrics for prioritization.
• Familiarity with product experimentation, including A/B testing, holdout groups, and appropriate statistical rigor.
• Working knowledge of AI-enabled payment features such as fraud detection, risk scoring, personalization, and pricing, sufficient to make informed roadmap decisions.

Nice to have

• Life sciences, healthcare, or pharmaceutical experience, or experience with 21 CFR Part 11, HIPAA, GxP, or EU Annex 11.
• Knowledge of SEPA, EU payment regulations, GDPR, and European banking standards.
• Experience with prepaid debit programs, stored value accounts, or donor incentive platforms.
• Certified Scrum Product Owner or SAFe Product Owner/Product Manager certification.
• Experience shipping AI or ML features in payments or financial services.
• Understanding of PCI DSS, payment security, ACH, prepaid cards, real-time payments, digital wallets, and card network processing.

Culture & Benefits

• Work with engineering, finance, operations, legal, compliance, cybersecurity, donor experience, and external payment partners.
• Focus on donor-centric, equitable, reliable, secure, and compliant payment experiences.
• Benefits information is available through CSL's candidate benefits resources.
• CSL emphasizes inclusion, belonging, curiosity, empathy, and a diverse workforce.
• CSL is an Equal Opportunity Employer and provides reasonable accommodation during the application process.