IT Service Delivery Analyst

Location: Ronse, Flemish Region, Belgium; occasional travel to UK and European offices may be required.

Company

hirify.global provides fuel cards, telematics, vehicle leasing, EV charge points, telecoms and other technology-enabled business solutions globally.

What you will do

• Procure, prepare, configure, deploy, maintain and recover laptops, mobile devices, monitors and peripherals.
• Provide first-line support for basic hardware, software and peripheral issues, escalating where appropriate.
• Manage the full IT asset lifecycle, including tracking, repair, disposal, stock checks and audits.
• Coordinate equipment shipments, collections, deliveries and deployments across multiple locations.
• Support starters, leavers, office moves, meeting rooms and workplace IT setups.
• Contribute to IT operational improvements, documentation and service delivery projects, including occasional support for UK and European office openings and relocations.

Requirements

• Bachelor’s degree, professional or academic, with a minimum result of 12/20.
• Experience building, configuring or supporting laptops, mobile devices and end-user hardware.
• Ability to troubleshoot and resolve basic hardware, software and peripheral issues.
• Experience with IT equipment handling, stock management, procurement or asset management.
• Ability to coordinate logistics, deliveries, collections and equipment deployments across multiple locations.
• Exceptional organisational skills, strong attention to detail and the ability to manage multiple activities, priorities and deadlines while maintaining accurate records and documentation.
• Strong communication skills in Dutch, English and French, with the ability to provide customer service to colleagues at all levels.
• Ability to work independently, take ownership from start to finish and travel occasionally to UK and European offices when required.

Culture & Benefits

• Permanent contract with competitive salary, meal vouchers and eco vouchers.
• Holiday pay, a 13th-month salary and life insurance after six months of service.
• Career development opportunities internally and externally.
• Working hours are 8:30 a.m. to 5:00 p.m., Fridays until 4:00 p.m.
• Annual leave includes 20 days plus 6 additional ADV reduction-of-working-time days.
• Inclusive, collaborative environment focused on innovation, agility and sustainable technology-enabled solutions.

Hiring process

• Apply online; candidates may contact the talent team for further information before applying.
• hirify.global does not accept unsolicited recruitment agency CVs or profiles; approved PSL agencies must submit CVs through the Applicant Tracking System.