Country Manager - Merchant (Fintech)

Location: Milan, Italy; hybrid with three days per week in-office: Tuesday, Thursday, and one additional day of choice. Extra remote time may be requested.

Salary: Starting from €120,000 gross per annum; final compensation is tailored to experience and expertise.

Company

hirify.global is building a financial platform that provides payments, benefits, investing, and card services to more than 6.5 million users.

What you will do

• Own the Merchant business strategy and P&L, delivering sustainable revenue growth and profitability.
• Lead, manage, mentor, and scale the sales organization while improving commercial processes, targets, and performance.
• Represent merchant needs, pain points, industry trends, and changing consumer behavior in product and growth decisions.
• Identify, test, and launch feature-driven and service-driven monetization opportunities, including upselling and strategic partnerships.
• Collaborate with Product, Growth, field sales, and central teams in a matrix structure to align the roadmap with merchant expectations and ensure seamless execution.

Requirements

• 5–8+ years in senior leadership roles such as General Manager, Head of Business, or VP of Sales.
• Full accountability for a business line’s P&L, ideally while scaling merchant-facing or B2B2C business lines.
• Proven experience directly managing, structuring, and motivating high-performing sales teams, with a strong commercial drive.
• Relevant experience in Fintech, Payments, Retail Tech, or Marketplace environments.
• Ability to identify untapped revenue streams, upselling opportunities, and strategic partnerships within a merchant ecosystem.
• Strong ability to navigate and influence a matrix organization, connecting field sales with central Product and Growth teams.
• Genuine interest in merchant dynamics, physical and digital retail trends, and shifting consumer behavior.
• Leadership approach combining ambition with purpose, integrity, ownership, structured communication, and continuous improvement.

Nice to have

• Experience with acquiring, payment acceptance, and point-of-sale solutions.

Culture & Benefits

• Private health insurance for employees and families, psychological support, and mental health workshops.
• Stock Option Plan, meal vouchers, and relocation support when moving countries.
• Professional development programs, internal mobility, and language courses.
• Unlimited PTO, flexible working hours, and a hybrid working policy.
• Enhanced parental leave and additional leave for child sickness.
• Equal-opportunity workplace focused on diversity, inclusion, ownership, and continuous improvement.