Casualty Field Loss Adjuster (Insurance Claims)

Location: Home-based in the United Kingdom with field travel required across the South East, particularly the M1 corridor, Milton Keynes, M25 and Watford.

Company

hirify.global provides claims management services and supports professional development, employee wellbeing and community initiatives.

What you will do

• Liaise with insurers, policyholders and brokers to progress allocated claims.
• Investigate and handle casualty claims in the field or from the desk, gathering evidence and documentation.
• Prepare preliminary reports covering available evidence, policy indemnity, legal liability, quantum and tactics.
• Determine appropriate case resolutions and defend or negotiate settlements within agreed authority limits.
• Maintain accurate reserves through regular review and manage cases according to client requirements and documented procedures.
• Keep current with technical changes and participate in company training programmes.

Requirements

• Previous experience as a Loss Adjuster.
• Experience investigating and handling casualty claims.
• Knowledge of insurance and the insurance market.
• Knowledge of legal principles, regulations, relevant Acts, Civil Procedure Rules and the Claims Portal.
• Good communication skills at all levels and excellent customer service skills.
• Ability to work as part of a team, take responsibility for workload, and demonstrate adaptability and flexibility.
• Strong IT skills.
• A full driving licence is essential.

Culture & Benefits

• Permanent full-time employment with flexible working options, including home working, hybrid working and collaborative office spaces.
• 25 days of holiday, increasing with service, with the option to purchase additional days.
• Company car or car allowance, lease car salary sacrifice and Cycle to Work Scheme.
• Training, development opportunities, leadership programmes and funding for professional qualifications.
• Pension contributions of 5% from the employee and 5% from the employer, life assurance at four times salary, and enhanced family leave pay.
• Employee assistance, wellbeing resources, retail discounts, financial wellbeing support and community volunteering programmes.