Casualty Loss Adjuster

Location: Home United Kingdom; field-based coverage of casualty caseloads in the South East, with necessary travel in this area

Company

hirify.global provides claims management services and supports professional development through training and qualifications.

What you will do

• Liaise with insurers, policyholders, and brokers to progress claims.
• Investigate allocated casualty claims in the field or from the desk and compile evidence and documentation.
• Prepare preliminary reports covering available evidence, policy indemnity, legal liability, quantum, and tactics.
• Determine appropriate resolution actions and defend or negotiate settlements within agreed authority limits.
• Handle cases according to client requirements and documented procedures, regularly review reserves, and keep stakeholders updated.
• Maintain technical knowledge through relevant training and follow reasonable business instructions from the line manager.

Requirements

• Previous experience as a Loss Adjuster.
• Experience investigating and handling Casualty Claims.
• Knowledge of insurance and the insurance market.
• Knowledge of legal principles, regulations, Acts, Civil Procedure Rules, and the Claims Portal.
• Good communication skills at all levels and excellent customer service.
• Ability to work as part of a team, take responsibility for an individual workload, and demonstrate adaptability and flexibility.
• Good planning and organisational skills and strong IT skills.
• A full driving licence is essential.

Culture & Benefits

• Permanent, full-time employment with flexible working options, including remote work, hybrid work, or collaborative office spaces.
• 25 days of holiday, increasing with service, with the option to purchase additional days.
• Development, training, leadership programmes, and funding for professional qualifications.
• Company car or car allowance, pension with 5% employee and 5% employer contributions, life assurance, and incentive benefits.
• Retail discounts, financial wellbeing support, enhanced family leave, employee assistance, and wellbeing programmes.
• Additional benefits include a cycle-to-work scheme, lease car salary sacrifice, employee resource groups, volunteering opportunities, and flexible benefits.