Project Coordinator III (IT Projects)

Location: Denver, CO, United States; hybrid office and remote commitments required, with occasional schedule adjustments for regional colleagues

Salary: $25.98–$41.02 USD per hour gross base pay; bonuses, benefits-related payments, and other incentives are excluded and not guaranteed.

Company

hirify.global delivers technology-related services involving network, server, software, and PC implementation and upgrades.

What you will do

• Plan and coordinate internal technology projects from initiation through delivery, including network, server, software implementation and upgrades, and PC deployment.
• Gather project requirements, maintain project plans and schedules, track work hours and expenditures, and provide weekly and ad hoc updates.
• Schedule project reviews and stakeholder meetings, document decisions and actions, and follow up on assignments.
• Identify project issues, coordinate resolution with the appropriate team members, and escalate issues to the client manager or management when needed.
• Collaborate with regional resource and ticket-resolution teams, monitor the ticketing system, and reassign tickets as required.
• Support process improvement, trend analysis, KPI identification, reporting, and delivery of actionable insights to decision-makers.

Requirements

• Associate's degree or equivalent from a two-year college or technical school and 5–8 years of related experience and/or training, or an equivalent combination of education and experience.
• Experience working with Microsoft Excel and Google Suite.
• Previous experience with ticketing systems and/or project management systems.
• Understanding of or previous experience in a technology-driven environment.
• Ability to network with senior internal and external personnel in the area of expertise and select methods and techniques for obtaining solutions using good judgment.
• Excellent verbal and written communication, customer service, problem-solving, decision-making, multitasking, and workload-prioritization skills.
• Proactive, dependable, able to work independently and within a team, and able to maintain confidentiality and professional decorum.
• Ability to work in both office and remote settings and occasionally adjust work hours for regional collaboration.
• Ability to perform office-related tasks involving prolonged sitting or standing, move within an office environment, use a computer, and communicate effectively; some positions may require occasional repetitive hand or wrist movements.

Culture & Benefits

• Hybrid work combining office and remote commitments.
• Work involves collaboration with regional teams, SDMs, project managers, stakeholders, and client representatives.
• Base pay is gross and does not include discretionary bonuses, benefits-related payments, or other incentives.