Head of Commercial - Americas (SaaS)

Location: Waterloo, Canada; hybrid working environment with 3 days in the office. Travel required: 50% domestic and international. Eligible for employment in Canada or the US.

Company

hirify.global, wholly owned by Airbus, provides integrated digital solutions for planning and operations control, flight, technical, and ground operations.

What you will do

• Create and execute the annual and regional sales plans for order intake and contract renewals.
• Define sales strategies, key accounts, territories, priorities, and strategic opportunities across the Americas.
• Lead major sales campaigns, support strategic deal closure, and represent customer and market requirements.
• Recruit, train, coach, mentor, and manage a high-performing commercial sales team of 6–8 direct reports.
• Own sales process definition, sizing, efficiency planning, sales and product training, sales technology, and effectiveness reporting.
• Maintain high-quality CRM data and manage the pipeline to increase deal velocity and customer satisfaction.

Requirements

• Bachelor’s degree in Engineering, Aviation, Business, or a related discipline.
• At least 10 years of sales experience within SaaS or aviation, including at least 5 years managing a commercial sales team.
• Experience with contract and commercial negotiations.
• Ability to communicate strategy and global information effectively to Sales, Customer Success Managers, Product Managers, Product Support Representatives, and management across the Americas.
• Ability to evaluate product pricing and contract terms for customer value and company profitability.
• Ability to assemble sales proposals that advance the organization’s strategic market position and prioritize team resources toward revenue and customer-satisfaction goals.
• Understanding of IT infrastructure and product technical composition sufficient to build customer confidence.
• Understanding of large commercial airline flight operations and airline regulatory environments in the assigned territory.

Nice to have

• MBA.

Culture & Benefits

• Flexible hours, a hybrid work environment, and a strong work-life balance.
• 15–25 vacation days, sick and personal days, Christmas shutdown, summer core hours, and a professional development day.
• Competitive group benefits, mental health support, life insurance, maternity and paternity benefits, and RRSP matching.
• Training and development support, monthly Lunch and Learns, fitness and wellness reimbursement, and an employee share scheme.
• Free parking, casual dress code, an active social committee, volunteer events, and inclusion and diversity initiatives.
• Access to Airbus Network facilities, including a game room with a flight simulator.

Hiring process

• Only selected applicants will be contacted.
• Accommodations are available on request throughout the recruitment and selection process.