Associate Director, Product Experience Strategy, Vital US (AI)

Location: Remote in the United States; role location listed as Washington

Salary: $143,640–$273,000 annually for the U.S.; location-specific ranges may apply, including up to $327,600 in California San Francisco Bay Area and New York City.

Company

hirify.global designs, builds, manages, and modernizes mission-critical technology systems for enterprise customers.

What you will do

• Own product outcomes, vision, roadmap, priorities, backlog ordering, and release decisions for a flagship data and AI experience.
• Lead product and experience direction for complex application projects across hirify.global Vital.
• Unify complex IT and operational technology data into a single source of insight and guide the evolution toward an agentic AI solution.
• Align senior customer stakeholders, map needs and journeys, facilitate workshops, and resolve competing priorities.
• Define the business case, success measures, and reusable product elements for customer-specific solutions.
• Partner with designers, technical program managers, architects, engineers, and technical account leaders to deliver reliable software.

Requirements

• Experience leading human-centered enterprise software products or experiences at scale from strategy through launch, including release, delivery, and User Acceptance Testing.
• Experience in industrial, manufacturing, energy, utilities, or infrastructure settings.
• Experience in a design consultancy, agency, or studio and in enterprise product environments.
• Strong product ownership, experience strategy, discovery, stakeholder leadership, facilitation, executive storytelling, and business-case development skills.
• Ability to define human-centered, responsible agentic AI experiences, including human-in-the-loop design, trust, transparency, and phased roadmaps.
• Technical fluency with architects, engineers, and technical account leaders; understanding of agile delivery and user stories and acceptance criteria in Azure DevOps or a similar platform such as Jira.
• Experience with future-state prototyping tools such as Figma Make and facilitation tools such as Miro or Mentimeter.
• Knowledge of responsible AI frameworks and practices.
• Bachelor’s degree or equivalent experience.

Nice to have

• MBA or an MS in Industrial Design, Service Design, Strategic Design, Design Innovation, Product Innovation, or Product Management.

Culture & Benefits

• Creative, collaborative design culture with a strong focus on craft.
• Medical and dental coverage, disability and retirement benefits, paid leave, and paid time off.
• Eligibility for a discretionary annual bonus program based on performance; sales-commission-eligible roles may participate in a commission plan instead.
• Learning programs and access to industry certifications, including Microsoft, Google, Amazon, and Skillsoft.
• Applications are accepted on a rolling basis; equal opportunity employment and inclusion networks are provided.

Hiring process

• Applications are accepted on a rolling basis.
• Applicants referred by a hirify.global employee should select “Employee Referral” and enter the referrer’s hirify.global email address when asked how they heard about the role.