Head of Group IT Sales & Service (Salesforce/SAP)

Location: Remscheid, Germany; hybrid work, with the option to temporarily work from a country within the European Union

Company

hirify.global is a family-owned provider of heat pumps, digital services, and efficient heating appliances, with around 16,000 employees in over 70 countries.

What you will do

• Define and evolve the global IT strategy, target architecture, and multi-year roadmap for Sales, Marketing, and Service.
• Lead an international organization supporting lead-to-order, order-to-cash, and service-to-retention value streams.
• Drive global template harmonization, international rollouts, CRM evolution, digital commerce integration, loyalty programs, and application management services.
• Establish governance for demand, portfolio, and template management, prioritizing investments, resources, and budgets.
• Promote automation, data, and artificial intelligence while ensuring stable, secure, compliant, and cost-efficient solutions.
• Build senior business and IT partnerships and represent Group IT in governance bodies and executive discussions.

Requirements

• University degree in Information Technology, Computer Science, Business Information Systems, Business Administration, or a comparable field.
• At least 12 years of international IT leadership experience, including complex cross-functional business and IT transformations, global template programs, and international rollouts with significant enterprise impact.
• Strong expertise in commercial and service-related value streams, ideally including lead-to-order, order-to-cash, and service-to-retention processes.
• Substantial experience with Salesforce, SAP S/4HANA, and enterprise application landscapes.
• Experience managing large portfolios, substantial budgets, strategic vendors, and sourcing models.
• Ability to translate business strategy into priorities, platform capabilities, and investment decisions.
• Strategic, collaborative, and accountable leadership with the ability to influence senior stakeholders in international environments.
• Fluent English with effective executive-level communication.

Nice to have

• German language skills.

Culture & Benefits

• Hybrid working model with temporary work permitted from an EU country.
• Structured onboarding process supported by an onboarding app.
• Preventive health counseling, voluntary flu vaccinations, and company-doctor health checks.
• Long-term account allowing vacation days or parts of salary to be converted into time.
• Option to purchase additional vacation days.
• Sustainability-focused environment with personal development opportunities.