Sales Excellence Manager M/F/D (Sales Operations)

Location: Telford, United Kingdom; regular on-site presence is required and the role is not fully hybrid.

Company

hirify.global develops solutions for the electrical industry and operates a sales organization focused on technical expertise, customer partnerships, and commercial performance.

What you will do

• Design and continuously improve the end-to-end sales cycle, including playbooks and process improvements.
• Monitor sales KPIs, pipeline performance, win rates, and revenue forecasts, converting data into actionable insights.
• Develop sales capabilities through best practices, training, coaching, and collaboration with sales leaders.
• Optimize CRM and sales tools, improve data quality, and identify automation opportunities.
• Align lead generation, forecasting, pricing, order management, and customer processes with Marketing, Finance, and Operations.
• Lead or contribute to strategic projects and support adoption of new processes and ways of working.

Requirements

• Proven experience in Sales Operations, Sales Excellence, Commercial Management, or a similar role.
• Strong analytical skills and the ability to turn complex data into clear business recommendations.
• Proficiency in CRM systems, Power BI, and Excel.
• Excellent communication, stakeholder management, and project leadership skills.
• Strategic and commercial mindset with a structured, data-driven, and digital approach.
• Ability to influence without authority, collaborate across functions, and drive change.
• Strong problem-solving and coaching skills with a continuous improvement mindset.

Culture & Benefits

• Permanent employment within the Sales organization, reporting to the Marketing & Sales Managing Director - Senior Director West.
• Personalized onboarding program.
• Learning and development opportunities through hirify.global Group's Hi University.
• Internal career opportunities; more than 25% of recruitments are made through internal mobility.
• Participation in the Group Sales Excellence community and collaboration across Sales, Marketing, Controlling, and Operations.

Hiring process

• Initial phone exchange with a recruiter after CV selection.
• First interview with the hiring manager and recruiter.
• Second interview with the N+2 and HR manager.