Business Operations Specialist Associate

Location: Hybrid role within the PG&E Service Territory in California, United States; assigned location agreed with the hiring leader. Majority of work is performed in a PG&E office, with 10% travel for meetings and trainings.

Salary: $69,000–$104,000 base salary for California or $73,000–$109,000 for the Bay Area.

Company

hirify.global operates in the energy delivery and utility sector.

What you will do

• Support department and line-of-business system needs.
• Identify and implement process and system improvements to reduce open order backlog.
• Provide guidance, communications, and visibility for end-to-end order management.
• Coordinate and deliver training on essential business procedures and processes.
• Develop new resources and tools using standardized and LEAN approaches.
• Handle standard inquiries and reactive tasks while communicating with internal business partners.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent experience.
• Typically 0–3 years of related experience or equivalent.
• Valid California Driver’s License or equivalent required on the first day of employment.
• Basic understanding of department or line-of-business functions, internal business partners, tools, and resources.
• Ability to assist others using established processes, practices, and procedures.
• Ability to communicate with peers inside and outside the department and exchange information or data.

Nice to have

• Experience in a utility or regulatory industry.
• Experience with SAP, Analysis for Office, or PowerApps.
• Qualitative and quantitative analytical skills.
• Adaptability, organizational skills, multitasking, and ability to learn new concepts quickly.
• Verbal and written communication, public speaking, and presentation abilities.
• Proficiency in Excel, PowerPoint, and Microsoft Word.
• Ability to manage multiple projects with demanding time constraints.

Culture & Benefits

• Hybrid schedule combining a remote office and an assigned PG&E location.
• Assigned work location may change according to business needs.
• Work is primarily office-based with 10% travel for meetings and trainings.
• Role supports governance, standardization, efficiency, and continuous process improvement.