Forward Deployed Engineer, Mid-Market - Paris (AI)

Location: Paris, France; hybrid setup with 3 days per week in the Paris office and 2 days remote.

Company

hirify.global builds voice and multichannel AI agents for debt collection, serving banks and other customer-facing organizations.

What you will do

• Run multiple mid-market implementations from kickoff to go-live on fixed timelines of approximately four weeks.
• Configure and adapt AI agents to customer policies, products, tone, contact rules, channel mix, payment links, and human hand-offs.
• Set up customer data imports and exports through standard integration flows and test agents with simulations and evaluations.
• Analyze production performance using SQL and dashboards, explain results to customers, and improve agents and contact strategies.
• Turn repeated implementation work into templates, scripts, and tooling while helping standardize workflows across customer segments.
• Document live deployments, hand over customers to Deployment Strategists, and share product gaps and feedback with Product and Engineering.

Requirements

• 1–3 years of experience in a technical role such as software engineering, solutions engineering, implementation, technical support, or technical consulting; strong graduates are welcome.
• Ability to write Python and/or TypeScript and SQL, work with APIs, and handle data files.
• Interest in structured, repeatable work and automating recurring tasks.
• Ability to manage several projects simultaneously and keep each one on schedule.
• Clear communication with customers and teammates.
• Native-level French and fluent English required.

Nice to have

• Hands-on experience with LLMs, including prompting, evaluations, or building small agents.
• Exposure to collections, lending, telco, utilities, customer operations, or related domains.
• Computer Science, Engineering, or Math degree, or equivalent experience.

Culture & Benefits

• Hybrid and flexible work arrangement with three office days and two remote days by default.
• Competitive salary based on skills, experience, and impact.
• Stock options and the opportunity to contribute during the startup's early growth.
• Training, knowledge-sharing, and exposure to other startups in the company's ecosystem.
• Commitment to a diverse, inclusive, and equitable workplace.

Hiring process

• First interview with a future teammate, followed by a technical deep dive with the Hiring Manager and potentially another team member.
• Tech assessment or business case focused on challenges similar to the role.
• Final call with the founders.