Forward Deployed Engineer, Enterprise - Paris (AI)

Location: Paris, France; hybrid with 3 days per week in the Paris office and 2 days remote.

Company

hirify.global builds voice and multichannel AI agents for banks and lenders, initially focused on debt collection.

What you will do

• Own enterprise agent delivery from POC scoping through implementation, evaluation, and production launch.
• Define operating procedures, guardrails, escalations, prompts, and agent logic for identification, negotiation, and payment conversations.
• Configure channel strategies, contact rules, payment links, and human-agent handoffs within country regulations.
• Build evaluation and simulation harnesses, regression tests, and integrations with banking, collections, data, and telephony systems.
• Diagnose failures using transcripts, traces, logs, SQL, and dashboards; improve agent performance and contact strategies.
• Work with customer stakeholders, support technical sales, and turn deployment lessons into reusable playbooks.

Requirements

• 5+ years in a technical customer-facing role such as forward deployed engineering, solutions engineering, implementation engineering, technical consulting, or technical product management.
• Ability to write code and SQL, work with APIs, and build end-to-end integrations.
• Hands-on experience with LLMs, including prompting, evaluations, guardrails, harnesses, and tool use.
• Experience delivering production systems for enterprise customers with structured testing and iteration.
• Ability to explain technical decisions to senior stakeholders and turn requirements into delivery plans.
• Comfort working in fast-moving, ambiguous environments and shaping solutions.
• Native-level French and fluent English required.

Nice to have

• Banking, lending, collections, or regulated customer communications experience.
• Voice AI or telephony experience.
• Computer Science, Engineering, or Math degree, or equivalent experience.

Culture & Benefits

• Hybrid and flexible work setup with 3 office days and 2 remote days per week.
• Competitive salary based on skills, experience, and impact.
• Stock options and the opportunity to contribute to an early-stage startup.
• Training, knowledge sharing, and exposure to other startups.
• Inclusive and equitable workplace focused on diverse perspectives.

Hiring process

• First interview with a future teammate, followed by a technical deep dive with the Hiring Manager and potentially another team member.
• Practical tech assessment or business case, followed by a call with the founders.