Forward Deployed Engineer (FDE) Manager (AI)

Location: Tassin-la-Demi-Lune, France; hybrid model with 2 days at the office and 3 days remote. Periodic travel of approximately 10–15% is required for kickoff workshops, solution reviews, and critical on-site go-lives.

Company

hirify.global provides an AI-powered Employee Hub and Collaborative Experience Platform integrated with Google and Microsoft collaboration suites for large enterprises worldwide.

What you will do

• Own end-to-end delivery across concurrent customer deployments, from technical discovery through production go-live and enterprise sign-off.
• Translate customer use cases into technical roadmaps, work breakdowns, release sprints, and managed delivery backlogs.
• Lead, mentor, develop, and resource a team of Forward Deployed Engineers across enterprise projects.
• Act as the primary technical escalation point for client IT leads, enterprise architects, and program sponsors.
• Partner with Sales Engineering, Customer Success, Account Executives, Core R&D, and AI Platform teams on engagements and platform improvements.
• Convert bespoke integrations into reusable Industry Vertical Packs, connectors, deployment templates, and central codebase contributions.

Requirements

• 5+ years of software engineering experience with hands-on experience in backend systems, APIs, and modern languages including Node.js/TypeScript, Python, or Java, plus SQL and relational databases.
• 3+ years of people management experience leading software or solutions engineering teams through active, multi-client technical deliveries.
• Substantial experience in forward deployed engineering, enterprise solutions architecture, technical consulting, or professional services with responsibility for high-stakes delivery commitments.
• Deep familiarity with enterprise ecosystems including SAP, Workday, ServiceNow, Microsoft 365, and Google Workspace.
• Experience with identity and security frameworks including OAuth 2.0, OIDC, SAML, and RBAC.
• Strong working knowledge of enterprise Generative AI implementations, including RAG architectures, LLM orchestration, agentic workflows, and API-based agents.
• Expert-level ability to run high-velocity delivery sprints, scope MVPs, manage customer trade-offs, and track delivery metrics in tools such as Jira.
• Fluent English and exceptional ability to manage executive stakeholders, explain technical risk in business terms, and facilitate difficult scope discussions.
• Willingness to travel periodically, approximately 10–15%, for key customer activities.

Nice to have

• Experience in high-growth B2B SaaS environments with fast-scaling infrastructure, including Kubernetes, GCP/Azure, and event-driven Pub/Sub.
• Experience turning custom client deliveries into off-the-shelf product features or SDKs.
• Professional proficiency in French.

Culture & Benefits

• Hybrid work model with 2 office days and 3 remote days per week.
• Approximately 10 additional RTT days off per year.
• Meal vouchers, free snacks and coffee, and health insurance with 60% coverage plus full life and disability cover.
• Supportive parental leave and family benefits.
• Yoga classes, afterworks, team celebrations, seasonal parties, and access to French and English lessons.
• Professional development opportunities and access to Leeto CSE.