Manager, Mid-Market Solutions Consulting (Fintech)

Location: New York, NY (HQ); hybrid workplace. Relocation expense coverage is available to NYC or SF if needed.

OTE: $195K–$268K in SF/NY; $217K–$298K nationwide, with equity and a 75/25 split.

Company

Ramp builds smart infrastructure for finance teams, automating payments, risk detection, spend categorization, and bookkeeping across 85,000+ companies.

What you will do

• Lead, coach, and develop a team of Mid-Market Solutions Consultants.
• Establish operating cadences for pipeline reviews, staffing, deal strategy, call coaching, performance management, and cross-functional planning.
• Partner with Mid-Market Sales leadership to improve qualification, capacity planning, and repeatable account and deal strategies.
• Coach discovery, tailored demos, solution-fit conversations, value-based selling, and connections between Ramp products and finance workflows.
• Personally support high-priority or complex opportunities, escalations, and customer-facing engagements.
• Build playbooks, demo standards, discovery frameworks, enablement assets, feedback loops, and team metrics; identify practical AI applications for preparation, documentation, research, and demo readiness.

Requirements

• 6+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role, including 2+ years of people management or demonstrated player-coach leadership.
• Success leading or mentoring teams in a high-volume SaaS, fintech, or other customer-facing commercial environment.
• Strong understanding of financial operations, accounting workflows, and finance and operations stakeholders.
• Working knowledge of business systems and integrations, including ERP, HRIS, identity, or accounting platforms; APIs and file-based integrations are a plus.
• Ability to coach discovery, solution fit, demo execution, commercial judgment, technical communication, and consultative selling.
• Strong operating judgment, including capacity prioritization, pipeline inspection, data-driven execution improvement, and fast-paced trade-offs.
• Ability to partner with Sales and post-sales leaders while protecting customer trust and delivery readiness.
• Experience building repeatable team processes, assets, and rituals that improve consistency.
• Excellent communication, organizational, and change-management skills.

Nice to have

• Experience in fintech, spend management, accounting automation, payments, or adjacent financial software.
• Familiarity with ERP, HRIS, identity, or accounting platforms relevant to Ramp.
• Experience using AI-assisted workflows to improve solutions, sales, or customer-facing team effectiveness.

Culture & Benefits

• High-agency, high-urgency builder culture with end-to-end ownership, customer empathy, collaboration, accountability, and continuous improvement.
• Flexible PTO, home-office equipment ordering, health and wellness stipend, intra-office travel budget, and weekly coffee stipend.
• United States benefits include medical, dental, and vision coverage, One Medical membership, 401(k) with employer match, fertility HRA, parental leave, pet insurance, and in-office perks.
• Ramp also provides country-specific benefits in Canada and the United Kingdom.

Hiring process

• Referred candidates must contact the referring person so that person can apply on their behalf.
• Ramp considers qualified applicants with arrest and conviction records under the San Francisco Fair Chance Ordinance.