Brand Governance & Marketing Operations Specialist

Location: Waterloo, Ontario, Canada; hybrid work with the option to work from the office and virtually based on business, client, and employee needs.

Base pay: CAD 62,000–93,000 annually, varying by work location and other factors.

Company

hirify.global provides financial security and health-related services to clients, families, and communities.

What you will do

• Monitor the external material review process and audit final materials to confirm expert-requested changes are completed.
• Coordinate stakeholders and subject matter experts through material review and approval, providing training, guidance, and troubleshooting.
• Develop procedures, guides, resources, and quarterly KPI reports, and recommend workflow improvements.
• Update and support the Wrike intake form, escalate issues, and provide information and action plans to internal audit.
• Manage sponsorship hosting programs, the centralized inbox, partner requests, follow-ups, and communications with Business Development contacts.
• Maintain event tracking and update presentations, documents, and administrative materials.

Requirements

• Post-secondary education in marketing, communications, or a related field.
• 3+ years of experience in marketing operations, process governance, material review, or similar roles.
• Strong attention to detail, organizational, project management, communication, and relationship management skills.
• Ability to multitask and work independently within a collaborative team environment.
• Adaptability to changing business needs and priorities.
• Proven ability to build and maintain cross-functional relationships.

Nice to have

• Experience in financial services or regulated industries.
• Familiarity with Wrike or similar project management platforms.
• Bilingual French and English, both oral and written, is an asset; it is required for Quebec positions.

Culture & Benefits

• Comprehensive benefits package and participation in incentive plans.
• Professional growth and development opportunities.
• Flexible work arrangements and support for work-life balance.
• Opportunity to contribute to projects supporting business success and client outcomes.
• Employees may work from the office and virtually according to business and client needs.